Commercial Lines Insurance Csr
4 weeks ago
**Commercial Lines Insurance - Customer Service Representative (CSR)**
**St. Catharines, Ontario**
**About Morison Insurance**
At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. We are a values-based company, which means all our decisions and day-to-day operations are based on our 5 core values: Go Beyond, Evolve, Own It, Our Promise, Unified.
Morison Insurance is a family-owned and operated business. Over the past 30 years, our company has grown from one office with 3 employees in downtown Hamilton, to 100 employees in 7 offices across Southern Ontario.
Morison Insurance is currently seeking a **Commercial Lines CSR** to join our team of insurance professionals Please note this role is **100% onsite,** based out of our St. Catharines office.
**Position Responsibilities**
We are looking for a team player who can manage the following responsibilities:
- Working closely and supporting Account Managers
- Processing Certificates of Insurance
- Processing and invoicing endorsements, new business, cancellations, and renewals
- Maintaining an accurate and up to date abeyance system.
- Manage Renewal Lists for Account Managers
- Order driver reports
- Setting up Epic accounts
- Ongoing commitment to expand your insurance industry knowledge
**Skills & **Requi**r**ements** **For** You **To** Succeed**
- RIBO license required (or willing to obtain)
- Prior Commercial Lines experience would be an asset
- Strong organizational and time management skills are imperative in this role
- Ability to meet deadlines and targets consistently
- A positive and keen attitude to meet customer needs
- Ability to work in a team environment as well as independently
- Experience with Epic would be an asset.
- Proficient in Microsoft Office
- Effective communication skills
**Values We Live By**
- Go Beyond - Be exceptional, shine brightly
- Evolve - Think outside the box
- Own It - Empowered to deliver
- Our Promise - Do the right thing
- Unified - Together as one
**What We Offer**
- A growing insurance brokerage with access to many markets
- Continuing education
- Modern offices and technology that supports teamwork, skills development, and collaboration
- Competitive salary
- RRSP Matching Plan
- Group Benefits Plan (health, dental, vision)
- Employee Assistance Program
- 4-weeks of vacation
- Paid personal days and extra days off at Christmas
- Monday to Friday work schedule - 8:30am - 4:30pm
- Our offices close early on Fridays of long weekends from May to October
- Full commission on employee home and auto policies
- Exciting company social events
**Accommodations**
**_
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