Claim Unit Manager

4 weeks ago

Dartmouth, Canada The Travelers Companies, Inc. Full time

- Who Are We?


- Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

- Job Category
Claim

- Target Openings
1


- What Is the Opportunity?


- As a member of local line of business line of business management team, responsible for product quality and performance for a specific team of claim professionals. Providing guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serving as a field representative for the claim product, as requested. Reinforcing line of business Vision, Strategies, and Objectives through word and action. Selecting, leading, mentoring, performance managing and developing staff.

What Will You Do?
- Attract, Retain and Develop World Class Talent:

- Proactive recruitment of talent; work with management to establish and implement a strategic staffing strategy.
- Effective orientation and on-boarding.
- Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback.
- Work with management to develop and implement effective training, performance development and succession planning.
- Effective retention planning; proactively manage and respond to turnover.
- Effectively utilize reward system to distinguish top performers and significant achievements.
- Provide Compelling Claim Services.
- Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers.
- Develop & execute a strategic file management plan that achieves optimal file resolution and business results.
- Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy and efficiency.
- Review new notices, ensuring claims are assigned to staff with appropriate skill sets.
- Conduct quality file reviews per office/ best practices guidelines.
- Establish/ follow up on file reviews per diary instructions, conducting additional reviews (i.e. 180, 360 day reviews), as necessary.
- Implement strategies and initiatives to improve file quality, customer service and manage costs.
- Drive the Information Advantage:

- Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.
- Achieve Optimal Solutions:

- Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress.
- points and helping our partners attract and retain business.
- Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense.
- Partner for Mutual Success:

- Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
- Participate in business meetings and agency visits as required.
- Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces, Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
- Perform other duties as assigned.
- College degree preferred or equivalent work experience.
- Significant Claim work experience in at least one line of business, Claim management experience preferred.
- Drive Results
- Leads Change
- Executes Business Strategy Leading Others:

- Attract Top Talent
- Maximize Individual Performance
- Holds Others Accountable
- Aligns Rewards
- Creates and Sustains a Dynamic Workplace Leading Self: Demonstrates Self-Awareness
- Applies Critical Thinking
- Communicates Effectively & Influences Others
- Exhibits Courage, Conviction & Credibility
- In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job.

What is a Must Have?
- High School Degree or GED required with a minimum of 3 years claim handling experience.
- Ability to accurately compute a variety of numerical calculations required.
- Licensing Required: In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements.
- Mu

  • Unit Claims Manager

    1 month ago

    Dartmouth, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Inside Claim Professional Property Claims

    4 weeks ago

    Dartmouth, Canada The Travelers Companies, Inc. Full time

    - Who Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. -...

  • Claim Rep, Accident Benefits

    1 month ago

    Dartmouth, Canada The Travelers Companies, Inc. Full time

    - Who Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. -...

  • Senior Property Adjuster – Specialty Claims

    4 weeks ago

    Dartmouth, Canada Taleo BE Full time

    External Job AdvertIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.Are you passionate about Lifestyle products like watercraft, cottages, manufactured homes and related seasonal properties? Do you want to help us champion Lifestyle...

  • Senior Property Adjuster – Specialty Claims

    4 weeks ago

    Dartmouth, Canada Taleo BE Full time

    External Job AdvertIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.Are you passionate about Lifestyle products like watercraft, cottages, manufactured homes and related seasonal properties? Do you want to help us champion Lifestyle...

  • Manager, National Claims Quality Assurance New

    6 days ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7343 Category: Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $74,100 - $136,500 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline...

  • Unit Manager

    4 weeks ago

    Dartmouth, Canada Compass Group Canada Full time

    **REQ#1132697** **Start Date**:ASAP **Status**: Full-Time **Schedule**:6-7hrs/day, schedule follows the school calendar **Wage**:$16.00/hr **Location**:Dartmouth High School, Dartmouth NS **Important Information**:Previous relevant work experience is an asset. **As a Unit Manager, you will**: - Drive the financial success of the unit's operation -...

  • Claim Representative

    4 weeks ago

    Dartmouth, Canada The Travelers Companies, Inc. Full time

    - Who Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. -...

  • Project Manager

    3 weeks ago

    Dartmouth, Canada First Onsite Full time

    First Onsite is seeking to hire a full-time Commercial Project Manager to scope and estimate the work required to restore properties to their pre-disaster state. This position ensures that property owners have an outstanding customer experience and are informed and satisfied throughout the process. A DAY IN THE LIFE OF A COMMERCIAL PROJECT MANAGER As a...

  • Int Representative, Claims- Property New

    6 days ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7380 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $48,700 - $89,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Claims Representative I

    4 weeks ago

    Dartmouth, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Claims Representative II

    4 weeks ago

    Dartmouth, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...

  • Claims Representative II

    4 weeks ago

    Dartmouth, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...

  • Claims Representative II

    4 weeks ago

    Dartmouth, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...

  • Claims Representative II

    1 week ago

    Dartmouth, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...

  • Claims Representative II

    4 weeks ago

    Dartmouth, NS, Canada Intact Financial Corporation Full time

    Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne. We’re looking for a Claims Representative II, Accident Benefits, to join our growing team! Are you interested in a rewarding career with a high performing Claims Team? Your experience and expertise in claims will help you deliver...

  • Claims Representative II

    4 weeks ago

    Dartmouth, NS, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Risk Manager

    4 weeks ago

    Dartmouth, Canada Royer Thompson Management Consulting Limited Full time

    Established in 1992, Health Organizations Protective Association (HOPA) is a leading insurance reciprocal dedicated to supporting the insurance and risk management needs of healthcare entities across Nova Scotia. Fueled by the mantra “the reciprocal advantage” HOPA provides an insurance program that goes beyond insurance placement by maintaining a...

  • Risk Manager

    1 month ago

    Dartmouth, Canada Royer Thompson Management Consulting Limited Full time

    Established in 1992, Health Organizations Protective Association (HOPA) is a leading insurance reciprocal dedicated to supporting the insurance and risk management needs of healthcare entities across Nova Scotia. Fueled by the mantra “the reciprocal advantage” HOPA provides an insurance program that goes beyond insurance placement by maintaining a...

  • Risk Manager

    4 weeks ago

    Dartmouth, Canada Royer Thompson Management Consulting Limited Full time

    Established in 1992, Health Organizations Protective Association (HOPA) is a leading insurance reciprocal dedicated to supporting the insurance and risk management needs of healthcare entities across Nova Scotia. Fueled by the mantra “the reciprocal advantage” HOPA provides an insurance program that goes beyond insurance placement by maintaining a...