Client Business Data Analyst

3 weeks ago

Burlington, Canada The Co-operators Full time

**Position Overview**:
**Company**:CGL

**Number of Positions**: 1

**Language**: This role operates in English.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:
This is a 12 month contract position.

The work location for this role is flexible to the GTA.

**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Client Business Data Analyst is responsible for managing, maintaining and interpreting the business client data logical data model and data transformation to support CRM initiatives. Provide business client data information to management teams, business partners. Design and conduct data mining for creating business intelligence reports for prioritization and decision making. Liase with stakeholders across business units, interpreting the business client data model and data transformation to ensure that client data is consistently and efficiently used and displayed throughout all source systems.

**How you will create impact**:

- Manage, maintain, and interpret the business client data logical data model and data transformation to support CRM initiatives. Develop, maintain and support the business client data mapping between multiple client systems and source systems. Develop data models, data mapping and transformation.
- Resolve complex, multi-faceted problems to meet business requirements. This includes conducting investigation and analysis in order to accurately define business requirements, processes and workflows.
- Create project scope, document business analysis, gather and create requirements documents for projects specific to client data.
- Design and conduct data mining for creating business intelligence reports for prioritization and decision making. This involves extracting, analyzing and reporting on business client data.
- Liase with stakeholders across business units, interpreting the business client data model and data transformation to ensure that client data is consistently and efficiently used and displayed throughout all source systems.
- Track and monitor how business client data is utilized by various business units and how changes on client data impact workflows, procedures and source systems.
- Manage adhoc requests for data analysis.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**What to expect**:

- Extended work hours, including weekends, may be required.

**To join our team**:

- Minimum 5 years of related experience in business data analysis including agile project experience with Salesforce Tools and Data.
- Proven knowledge in database principles, data structures, data mining, logical data models, business process models; workflow tools.
- University degree or equivalent within business or information technology.

**What's in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

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