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Business Analyst

4 months ago

Burlington ON, Canada Häfele Canada Inc. Full time

Title: Business Analyst – Sales (Contract Role 14 months-Maternity Leave)

About us:

Hafele is a global market leader in providing hardware solutions and innovation to the furniture, kitchen cabinet, architectural millwork and hospitality industries. We are a privately held company with a long and rich history that began in 1923. We have over 8,000 employees worldwide and in Canada, we are looking to grow our team. Come join a company where you will be encouraged to succeed, challenged to adapt and motivated to grow. Come join the ‘A’ team

Role Summary

The Business Analyst – will support in-depth sales and customer analysis. The Business Analyst will engineer the automation of Key Performance Indicator (KPI) dashboards for all functional areas with ongoing facilitation. The Business Analyst will transform data into actionable insights that will inform the organization’s strategic and tactical decisions.

Profile

You are an eager, talented and naturally curious individual with experience in an Analyst role. You enjoy being in the background, supporting the business, with reporting and analytics and you know your work is front and centre and impactful. You understand that data alone can’t tell a story. You take pride in bringing clarity through the translation of data while navigating complexity and removing ambiguity for your stakeholders.

You possess many of the following attributes and skills:

  • Advanced knowledge of PowerBI, &/or Powerquery
  • Advanced Excel skills (Power Query, VLOOKUP, Pivot Tables, Charts & Chart Analysis, Macros, Index, Merge Data, IF Function, Data Analysis, etc.)
  • Knowledge of SAP
  • 1 – 3 years of relevant experience and post-secondary degree in a related field of study (Business, Finance,

Essential duties and responsibilities:

Dashboard Design & Development

  • Work closely with functional groups to determine business requirements and priorities. 
  • Use information to develop (utilizing Excel) and implement KPI dashboards that will empower teams witH actionable insights
  • Automate reporting and self-service whenever possible 

Analytics & Reporting

  • Own data integrity internally - oversee customer master data. Improve and ensure quality and accuracy to allow for market reach efforts in supporting both sales and marketing departments
  • Support in-depth customer reporting for sales and sales management steering. This may include several elements such as: revenue, gross profit, product mix, pricing analysis and commissions
  • Support in-depth supply chain reporting for procurement. This may include several elements such as: inventory levels and turns, slow moving and obsolete inventory, inventory devaluation projections, and demand planning
  • Support KPI reporting for Customer Service team to improve response time and quality in an effort to increase customer engagement
  • Support pricing modeling. Develop an understanding of value drivers used in business planning
  • Support with market research. Be on the lookout for opportunity, competitive risks, profitability and economic conditions affecting the business
  • Assist in new customer onboarding project by identifying trends and achievement of objectives for new account creation and online presence in support of marketing initiatives
  • Presentation support, including but not limited to, ad hoc deep dive analysis, developing PowerPoint slides and preparing concise and relevant analytical commentary
  • Support the annual business planning efforts

Education and Work Experience, Certification and /or Licensure

  • 1 – 3 years of relevant experience and post-secondary degree in a related field of study
  • Advanced Excel skills (Power Query, VLOOKUP, Pivot Tables, Charts & Chart Analysis, Macros, Index, Merge Data, IF Function, Data Analysis, etc.)