Customer Service Representative

1 week ago


Canada Voxdata Solutions Inc. Full time

Are you looking for an ideal work environment where your exceptional communication skills will be put into action? The VOXDATA family is waiting for you

Join our team for whom caring, problem-solving, and collaboration are fundamental values.

**A day in the life of an agent**

At a call center such as VOXDATA, we offer the best of both worlds in customer service.

Your mission? Help customers within the best of your abilities, in an environment that encourages you to constantly improve and exceed your potential. **On a daily basis, your tasks include the following**:

- Answer incoming calls from our customers with proven authenticity.
- Listen carefully to customers’ needs to provide them with a personalized experience.
- Be empathetic, open-minded and maintain a positive attitude regardless of the situation.
- Resolve difficult cases while maintaining control of the call (our trainings will help you get there)
- Efficiently manage your time to optimize call processing.
- Support your teammates. It is by sharing our strategies that we can offer impeccable service.
- Are fluently bilingual in English and Spanish.
- Have graduated from high school.
- Can easily adapt to changing situations.
- Are motivated by helping others and by gaining people’s trust.
- Master the art of analyzing and problem-solving.
- Are comfortable with technology.
- If you’ve ever worked for a hotel, hospital and/or for a concierge, roadside assistance or emergency service, that’s a big asset

**You fit the description? Here’s what we offer**:

- Full time 40 hours/week schedule between Monday and Sunday from 6:00am to midnight.
- A salary of $17 / hour for bilingual agents.
- A bonus program based on your performance.
- Four weeks paid training + four-weeks on the job training.
- Option to work from home after completing training.
- Several occasions to learn and develop (through online and peer training).
- The opportunity to become a coach or perhaps a Team Leader
- Everything you need, from collective insurance, to discounts at the gym, LaRonde and other partners.
- Dialogue: Virtual medical clinic for you and your family

**Salary**: $15.00-$17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay



  • Canada Webhelp Full time

    **Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...


  • Canada Dusco Full time

    We are a growing door manufacturer located in the East End seeking a qualified and motivated customer service representative. Exciting opportunity to work with major retailers and gain first-hand experience in the e-commerce world. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to...


  • Canada Go Lime Inc. Full time

    About the Company: Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...


  • canada Go Lime Inc. Full time

    About the Company:Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...


  • Canada Go Lime Inc. Full time

    About the Company: Go Lime stands out as Ontario's market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...


  • Canada Go Lime Inc. Full time

    About the Company: Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...


  • canada Go Lime Inc. Full time

    About the Company:Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...


  • Canada Go Lime Inc. Full time

    About the Company: Go Lime stands out as Ontario's market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...


  • Canada Webhelp Full time

    **Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative-Remote (Bilingual: Spanish / English) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative-Remote (Bilingual: Spanish / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This...


  • Canada MatchAwards Full time

    Position Overview:Begin an exciting journey with our vibrant team as a Customer Service Representative (Remote). This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering superb support. Join us to make a significant impact through top-notch service.Primary Duties:Address customer inquiries and concerns through...


  • Canada Electrofyre Full time

    Company OverviewElectrofyre is a leading Canadian online tech marketplace dedicated to providing innovative and reliable technology products to consumers. We connect customers with the latest in electronics, gadgets, and tech accessories, offering a seamless, online shopping experience. Our mission is to create a vibrant online community by offering...


  • Canada Electrofyre Full time

    Company OverviewElectrofyre is a leading Canadian online tech marketplace dedicated to providing innovative and reliable technology products to consumers. We connect customers with the latest in electronics, gadgets, and tech accessories, offering a seamless, online shopping experience. Our mission is to create a vibrant online community by offering...


  • Canada PU Prime Full time

    At PU Prime, we are looking for a highly skilled Customer Service Representative to join our team. As a key member of our support operations, you will be responsible for reviewing customer data, verifying documents, and handling inquiries via email and live chat.Key Responsibilities:Data Review and Verification: Process account openings in compliance with...


  • Canada SelectBlinds Canada L.P. Full time

    Are you a fluently bilingual Customer Service Representative who wants the opportunity to make a significant contribution and grow your skills while working with a group of talented and driven co-workers? Do you have the rare combination of superb multi-tasking skills and the ability to make every customer feel like royalty? If so, then we want to talk with...


  • Canada Aon Full time

    Aon Choice is a growing business looking for a skilled problem solver to join our team as a Customer Service Representative. This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the...

  • Technical Support

    2 weeks ago


    Canada Webhelp Full time

    **Customer Service/Support** **Location** - Canada*** Job Title: Technical Support / Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides...


  • Canada Insight Global Full time

    JOB DESCRIPTION We are seeking a dedicated and experienced Bilingual Client Service Provider to join one of our largest banking clients team. The ideal candidate will handle high volumes of calls and email requests from capital markets clients, including those with sensitive and complex needs. This role involves managing all tasks related to client...


  • Canada, CA Insight Global Full time

    JOB DESCRIPTIONWe are seeking a dedicated and experienced Bilingual Client Service Provider to join one of our largest banking clients team. The ideal candidate will handle high volumes of calls and email requests from capital markets clients, including those with sensitive and complex needs. This role involves managing all tasks related to client accounts,...


  • canada Insight Global Full time

    JOB DESCRIPTIONWe are seeking a dedicated and experienced Bilingual Client Service Provider to join one of our largest banking clients team. The ideal candidate will handle high volumes of calls and email requests from capital markets clients, including those with sensitive and complex needs. This role involves managing all tasks related to client accounts,...


  • Canada UE SYSTEMS Full time

    At UE System we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, reliably, and safer. We do this by providing a portfolio of ultrasound solutions designed to be versatile and simple to use. Since 1973 we've helped thousands of...