Customer Service Representative
4 weeks ago
About the Company:
Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to provide complete transparency and affordability for all home comfort needs. Customer-centricity lies at the heart of our journey. To know more, visit us at
About the role:
We are seeking an organized and with a keen eye for detail Customer Care Representative to support the Customer Care Operations, and coordinate end to end processes in compliance with operational business practices. The Customer Care Representative is a well spoken individual with keen attention to detail who will communicate with our customers over various communication channels to assist in processing orders, resolve any customer concerns with a "can do" attitude. The ideal candidate will play a critical role in mitigating risks through identifying trends and potential breakdowns in process and resolve issues or escalate them in a timely manner.
Main Job Tasks, Duties and Responsibilities
- Process new orders with great attention to detail, complying with company policies and procedures
- Ensure customer concerns are addressed in a timely manner
- Collaborate with stakeholders to ensure company targets are met and exceeded
- Possess a positive attitude and sows initiative on a consistent basis
- Completes tasks as assigned by the Customer Care Manager with urgency and attention to detail
- Represent company brand in a positive and responsible manner
- Collaborates with other team members to ensure customer concerns and requests are completed in a timely manner
- Possesses skills to understand customer needs and suggest additional products as needed
- Works well under pressure and delivers project completion on time and within scope
- Driven to achieve and exceed company targets
Core Competencies
- Excellent communication skills, both written and verbal
- Strong organizational skills with ability to multitask
- Strong judgement & problem solving
- Collaborate effectively within a team
- Act in a professional manner
- Responsible & Reliable
- Fast learner and detail oriented
- Excellent work ethic
- Ability to work well under pressure and in a fast-paced environment
- Strong customer service skills (internal & external customers)
- Open-minded – capable to listen and understand different points of view and open to receive feedback.
- Must be available to work different shifts as required by the business.
- Knowledge of Talkdesk and Zoho CRM or similar software is considered an asset
What you'll love about Go Lime
- A highly supportive, inclusive work environment with a flat hierarchy and where your contributions make a difference.
- Be part of a company that is revolutionizing the HVAC industry and driving sustainable solutions.
- A rewarding career with ongoing development and career growth opportunities.
- Opportunities to develop skills in logistics, customer service, and emergency response.
-
Customer Service Representative
2 weeks ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...
-
Customer Service Representative
4 weeks ago
Canada Go Lime Inc. Full timeAbout the Company: Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...
-
Customer Service Representative
4 weeks ago
canada Go Lime Inc. Full timeAbout the Company:Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...
-
Customer Service Representative
4 weeks ago
canada Go Lime Inc. Full timeAbout the Company:Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...
-
Customer Service Representative
3 weeks ago
Canada Go Lime Inc. Full timeAbout the Company: Go Lime stands out as Ontario's market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction for our customers. With decades of specialization in energy-efficient plumbing, electrical, solar and water heating solutions – Go Lime strives to...
-
Customer Service Representative
4 weeks ago
Canada Dusco Full timeWe are a growing door manufacturer located in the East End seeking a qualified and motivated customer service representative. Exciting opportunity to work with major retailers and gain first-hand experience in the e-commerce world. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to...
-
Customer Service Representative
1 week ago
Canada MatchAwards Full timePosition Overview:Begin an exciting journey with our vibrant team as a Customer Service Representative (Remote). This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering superb support. Join us to make a significant impact through top-notch service.Primary Duties:Address customer inquiries and concerns through...
-
Customer Service Representative-remote
3 weeks ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative-Remote (Bilingual: Spanish / English) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative-Remote (Bilingual: Spanish / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This...
-
Customer Service Representative
1 week ago
Canada Electrofyre Full timeCompany OverviewElectrofyre is a leading Canadian online tech marketplace dedicated to providing innovative and reliable technology products to consumers. We connect customers with the latest in electronics, gadgets, and tech accessories, offering a seamless, online shopping experience. Our mission is to create a vibrant online community by offering...
-
Customer Service Representative
3 days ago
Canada Electrofyre Full timeCompany OverviewElectrofyre is a leading Canadian online tech marketplace dedicated to providing innovative and reliable technology products to consumers. We connect customers with the latest in electronics, gadgets, and tech accessories, offering a seamless, online shopping experience. Our mission is to create a vibrant online community by offering...
-
Customer Service Representative
1 hour ago
Canada Electrofyre Full timeCompany OverviewElectrofyre is a leading Canadian online tech marketplace dedicated to providing innovative and reliable technology products to consumers. We connect customers with the latest in electronics, gadgets, and tech accessories, offering a seamless, online shopping experience. Our mission is to create a vibrant online community by offering...
-
Customer Service Representative
3 days ago
Canada PU Prime Full timeAt PU Prime, we are looking for a highly skilled Customer Service Representative to join our team. As a key member of our support operations, you will be responsible for reviewing customer data, verifying documents, and handling inquiries via email and live chat.Key Responsibilities:Data Review and Verification: Process account openings in compliance with...
-
Customer Service Representative
4 weeks ago
Canada SelectBlinds Canada L.P. Full timeAre you a fluently bilingual Customer Service Representative who wants the opportunity to make a significant contribution and grow your skills while working with a group of talented and driven co-workers? Do you have the rare combination of superb multi-tasking skills and the ability to make every customer feel like royalty? If so, then we want to talk with...
-
Technical Support
2 weeks ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Technical Support / Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides...
-
Bilingual Customer Service Representative
4 weeks ago
Canada, CA Insight Global Full timeJOB DESCRIPTIONWe are seeking a dedicated and experienced Bilingual Client Service Provider to join one of our largest banking clients team. The ideal candidate will handle high volumes of calls and email requests from capital markets clients, including those with sensitive and complex needs. This role involves managing all tasks related to client accounts,...
-
Bilingual Customer Service Representative
4 weeks ago
canada Insight Global Full timeJOB DESCRIPTIONWe are seeking a dedicated and experienced Bilingual Client Service Provider to join one of our largest banking clients team. The ideal candidate will handle high volumes of calls and email requests from capital markets clients, including those with sensitive and complex needs. This role involves managing all tasks related to client accounts,...
-
Customer Service Representative
4 weeks ago
Canada UE SYSTEMS Full timeAt UE System we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, reliably, and safer. We do this by providing a portfolio of ultrasound solutions designed to be versatile and simple to use.Since 1973 we've helped thousands of...
-
Customer Service Representative
3 weeks ago
Canada UE SYSTEMS Full timeAt UE System we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, reliably, and safer. We do this by providing a portfolio of ultrasound solutions designed to be versatile and simple to use. Since 1973 we've helped thousands of...
-
Customer Service Representative
3 weeks ago
Canada UE SYSTEMS Full timeAt UE System we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, reliably, and safer. We do this by providing a portfolio of ultrasound solutions designed to be versatile and simple to use. Since 1973 we've helped thousands of...
-
Canada MatchAwards Full timeBegin an exciting journey with our vibrant team as a Customer Service Representative (Remote). This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering superb support. Join us to make a significant impact through top-notch service. Address customer inquiries and concerns through phone, email, and live chat...
