Project & Business Analyst

6 months ago

Thunder Bay, Canada City of Thunder Bay Full time

:
The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

Watch this video to learn more about our City at:
**Job Description**:
***:Under the general direction of the Manager - IT Delivery, and business and functional direction of Project Lead(s), coordinates the implementation of effective Business and Enterprise Applications and Network Technology and Cloud Services solutions by planning, monitoring and reporting on project activities in accordance with departmental and corporate standards and requirements. The position guides project change management activities and performs project communications, risk management, research and process optimization services to advance the Corporate Digital Strategy.

**MAJOR RESPONSIBILITIES**:

- Organizes, coordinates, leads and implements project activities under the direction of the Manager - IT Delivery and business and functional direction of Project Lead(s).
- Delivers project activities including defining key stakeholders, identifying and managing project risks and issues, building project workplans and schedules with business partners and documenting regular follow-ups to ensure actions are completed on time.
- Participates in the implementation of project activities including the creation of end-user documentation for new/changed processes, as needed.
- Ensures project schedules, resources, budget and details are well organized.
- Organizes and prepares documents, plans meetings and provides updates to the Project Lead(s) and the Manager - IT Delivery.
- Conducts detailed project research and analysis and makes recommendations to support project goals.
- Creates, maintains and tracks all project documentation to provide validation to ensure deliverables and objectives are met.
- Guides change management activities with Project Lead(s).
- Supports the Information, Digital and Technology Governance committee project intake and prioritization framework by the standardization of project reporting and project management methodologies.
- Researches potential digital solutions to meet client and/or CIT needs; reports on findings and makes recommendations where required.
- Maintains effective and cooperative liaison with clients, vendors, suppliers, service providers, and staff in other organizations; maintains a high standard of public relations at all times.
- Assists in the development, implementation, and attainment of Section objectives, work plans, and schedules; assists in the same processes for Departmental and Divisional activities.
- Participates in Corporate cross-functional teams focused on improving business processes and operational efficiencies.
- Ensures accurate Section records are maintained in accordance with Corporate policies.
- Participates in the preparation of annual capital and operating budget for the Section and Division budgets.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**
- Project management experience

**Skills/Abilities**:

- Ability to identify, understand, and meet/exceed internal and external customer service requirements
- Strong understanding of organizational goals and objectives and project management principles
- Ability to establish and monitor project schedules, budgets and delivery processes
- Superior ability to communicate effectively and concisely, both orally and in writing, with the ability to present ideas in a business friendly and user friendly language
- Superior ability to establish and maintain effective working relations with other departments, subordinates, co-workers, and the general public
- Ability to identify opportunities for business process optimization
- Ability to think and act strategically in a public sector environment, including the ability to conceptualize and implement change strategies
- Understanding of applicable data security practices and law
- Highly self-motivated and directed
- Excellent project/time management, analytical/critical thinking, problem-solving, and decision-making skills
- Ability to work well under pressure and deadlines in a fast-paced environment

**Assets**:

- Knowledge of the functions of City departments, outside boards and local community groups
- Project management certification and knowledge of AGILE and Change Management methodologies

**CONDITIONS OF EMPLOYMENT**:

- Mu

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