Server

7 months ago

Red Deer, Canada Cash Casino Full time

**Job Overview**:
As a Server, you will be an ambassador for the exceptional service and cuisine of our dining experience. Your warm, personal attention and knowledge of our outstanding F&B offerings makes guests of our food outlets feel welcomed.

**Responsibilities and Duties**:

- Consistently offer professional, friendly, and engaging service.
- Assist guests regarding menu items in an informative and helpful way.
- Follow outlet policies, procedures, and service standards.
- Have full knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents, and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
- Upsell targets.
- Assist Food & Beverage management team with stocking product as requested.
- Assist in transporting of food, beverage, and other items to and from the kitchen.
- Attend Department meetings as requested.
- Other duties as assigned.

**Education and Experience**:

- 1-2 years’ experience as a server is preferred.
- Casino or resort experience is considered an asset.
- Proserve and Reel Facts Certification from AGLC.

**Skills and Abilities**:

- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, always remaining calm and courteous.
- Highly responsible and reliable.
- Follows all safety and sanitation policies when handling food and beverage.
- Consistently offers professional, friendly, and engaging service.
- Assist guests regarding menu items in an informative and helpful way.
- Follows outlet policies, procedures, and service standards.
- Have full knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents, and preparation methods.
- Professional demeanor and ability to approach situations in a tactful manner.
- Ability to work calmly under pressure and treat others with respect regardless of their status or position.
- A passion for providing excellent service and full alignment with the organization’s vision.

**Job Requirements**:

- Ready and willing to work a flexible schedule, including graveyards, weekends, and holidays. The hours of work will be based on operational needs.
- Knowledge of AGLC Terms & Conditions and Operating Guidelines.
- Knowledge and ability to clearly explain operating house rules to guests and employees.

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