Shift Manager

2 months ago


East York, Canada Five Guys Burgers and Fries Full time

'''Duties'''
- Supervise and oversee daily operations of the department or team
- Provide leadership and guidance to team members
- Set performance goals and objectives for the team
- Monitor and evaluate team performance, providing feedback and coaching as needed
- Develop and implement training programs to enhance employee skills and knowledge
- Ensure compliance with company policies and procedures
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with other departments to improve overall business operations
- Maintain accurate records and reports

'''Requirements'''
- Proven experience in a supervisory or leadership role
- Strong sales and customer service skills
- Excellent organizational and time management abilities
- Ability to recruit, train, and motivate team members
- Bilingual language skills preferred
- Proficient in cash handling procedures
- Knowledge of market trends and competition
- Ability to make informed buying decisions

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Part-time

Pay: $17.20-$23.00 per hour

Expected hours: 20 - 35 per week

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Dental care
- Extended health care
- Store discount

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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