Application Analyst

2 months ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As an Application Analyst, you will assist clients in the effective use of PeopleSoft Enterprise Human Capital Management (HCM) 9.2 (Recruiting, Human Resources; Payroll; Time and Labour; Benefits and Pensions; Health and Safety; Labour Relations; Profile Management; Training Administration), Customer Relationship Management (CRM - PeopleSoft HR Help Desk), and PeopleSoft Interaction HUB (myHRconnect). The successful applicant will use their ERP and business knowledge to work on project teams completing project work as required. Primary duties include:

- Design, delivery, implementation and configuration of HCM, CRM and PeopleSoft Interaction HUB.
- Gather and analyze business and systems requirements, identify process improvement opportunities, and make recommendations.
- Participate in business process design modeling and re-engineering.
- Develop test cases, test scripts, end user acceptance testing scripts, and end user procedures and training content.
- Establish strong working relationships with the Subject Matter Experts.
- Research, learn, and understand the latest products and features within PeopleSoft.

**Qualifications**
- A degree in Information Technology, Business Management, Computer Science, or a related field, and at least 5 years of related experience.
- Intermediate proficiency with HCM is required.
- Working knowledge of PeopleSoft HCM, CRM, FSCM and Interaction HUB will be considered assets.
- Success in this position requires: proven analytic and problem-solving skills; the ability to acquire new skills quickly and independently; a strong customer service orientation, with well-developed communication and interpersonal skills; and the ability to plan and manage tasks for small to medium projects.

**Pre-employment Requirements**
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Information Technology
- Position Type: 1 Permanent
- Location: 133 6 Avenue SE
- Compensation: Pay Grade 12 $45.53 - 60.80 per hour (2024 Rates)
Out of Schedule rates: $56.56 - 68.72 per hour (2024 Rates).
This position is presently paid at an Out-of-Schedule rate to
reflect current market conditions. Should market conditions
change, the salary may be reviewed and may revert to the base rate.
- Days of Work: This position typically works a
5 day work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 310611

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