Operations Manager

1 week ago


St Thomas, Canada ESI Group Full time

Are you seeking a challenging and rewarding career in a fast-paced environment? Will you thrive in an integral leadership role in which you’ll collaborate, influence, and strategize to make a lasting impact on the business? If so, we would love you to share your talents with us

To support our continued success, ESI Group has an exciting opportunity for a motivated Operations Manager to join our dynamic team. This leader will oversee day-to-day operational performance to ensure best-in-class quality and on-time delivery, drive growth, and enhance customer experience.

**What we offer**

We want our people to feel valued, empowered and recognized for their contribution to the team. We reward your hard work with a competitive salary starting at $80,000/ year plus an excellent benefits package, including:

- Performance-based bonus potential of up to $40,000 CAD based on achieving performance targets
- 4 weeks of vacation
- Truck and cell phone allowance
- Medical and health benefits plan
- Company retirement plan
- Career advancement opportunities and professional training and development

**What you’ll do**
- Manage and oversee residential septic system design, quotation, installation, pumping and service work
- Manage and oversee product sales and inventory management, including sales forecasting and KPI reporting
- Implement equipment maintenance schedules and oversee repair and maintenance activities
- Lead and manage a team, including recruitment, performance management, and development
- Build and maintain strong customer relationships, ensuring high levels of satisfaction

**What you bring**
- Experience: 3-5 Years experience working and managing a crew in the construction space (wastewater treatment industry strongly preferred)
- Education: Degree or Diploma in Environmental Engineering (preferred)
- Certification as a Certified Engineering Technologist (CET) or Professional Engineer (P. Eng) (considered a strong asset)
- Project Management Professional (PMP) certification (considered a plus)
- Licensed to install and design onsite wastewater treatment systems (or willing to obtain a license)
- Working experience in designing and quoting residential projects
- Effective track record of working closely with customers, inspectors, and staff, and managing the overall permitting process
- Experience in managing sales targets and handling competing priorities
- Ability to build rapport with the field crew

The ESI Group has been serving Southwestern Ontario as a leader in Wastewater Management Solutions for over 20 years. ESI prides itself on being customer-focused and believes in standing behind its work. We value those who offer a high level of enthusiasm, commitment and a strong work-ethic.

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