Supported Living Supervisor

7 months ago

KitchenerWaterloo, Canada DeafBlind Ontario Services Full time

**BONUS**: Upon hire, you will receive a one-time signing bonus of $500 on your first paycheque after your employment commences. At six months of employment, you will receive a second lump sum of $500.

**Ready to make a difference?**

The Employee Relations and Culture Advocate (ERCA) is the **key **relationship builder within their assigned teams. They foster a positive workplace and create opportunities and environments that encourage self-motivation amongst team members. The Employee Relations and Culture Advocate ensures that the beliefs, values and attitudes of the Organization’s culture are consistently upheld and that the team’s “day to day” operations follow all policies and procedures. They are responsible to lead, guide and supervise their teams through the successful implementation and monitoring of all personalized services and plans for the people they support.

**WHO WE ARE**

**We believe in endless possibilities.**

DeafBlind Ontario Services supports individuals who are Deaf, hard of hearing, nonverbal and deafblind with an array of services so they can live and thrive within the community.

**YOU ARE**
- Dedicated - committed to your personal growth and development;
- Team Player - you are willing to learn and teach, because together we are better;
- Accountable - you are committed to following through on your promises;
- Creative - you think outside the box and will tackle and new problem that comes your way
- You believe that one person can make a difference

**YOUR ROLE**
- Sets a professional tone and builds relationships that inspire and encourage team members
- Maintains a positive team culture that resolves conflict through open, constructive and respectful communication
- Supervises the team through DeafBlind Ontario’s Service Model, ensures all personalized services, plans operate within the policies, procedures and values of DBOS
- Leads by example through active and participative hands on support. Ensures all team members have the resources and support
- Disburses house cash and the finances of people supported
- Ensures all employee records are compliance ready for the Ministry of Children, Community and Social Services.
- Provides hands-on services for people supported as needed and adheres to the Intervenor Code of Ethics
- Acts as first point of contact for families of people supported and escalates concerns/questions
- Proactively determine staffing requirements and leads the interview and hiring of employees with the assistance of the assigned Recruiter.
- Performs other duties as assigned

**Requirements**:

- 3-6 years of Intervenor/Developmental services experience
- Minimum 2 years of post-secondary education
- Certified Deafblind Intervenor Specialist (CDBIS)
- Completion of American Sign Language 101
- Supervisory/Leadership experience is an asset
- Knowledge of or willingness to learn human resources practices, standards and legislation
- Solid understanding and willingness to learn the unique characteristics and needs of individuals who are Deaf, hard of hearing, non-verbal, deafblind and their families
- Strong problem solving and conflict resolution skills
- Valid G Driver's License is an asset
- Knowledge of French, LSQ, and ASL is an asset

**WHY WORK FOR US**

At DeafBlind Ontario Services, we want you to be your best. We provide a collaborative culture, supportive environment, open communication, and commitment to your personal and professional development.

**OUR CULTURE**
- Create and provide unique opportunities for growth, extensive training for new employees, and ongoing learning;
- Celebrate and recognize our valued employees through an Employee Recognition Program;
- Motivate and encourage one-another, as well as the people we support, to achieve their goals and dreams;
- Believe that compensation is more than paid wages. We offer our team members an employer sponsored Group RRSP, a comprehensive benefits plan, as well as competitive vacation time and personal emergency leave.

**Make a difference in the life of someone who is Deaf, hard of hearing, non-verbal or deafblind. Start your career with DeafBlind Ontario Services today.**Job Types**: Full-time, Fixed term contract
Contract length: 9 months

**Salary**: $65,520.00-$72,092.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Retention bonus
- Signing bonus

Work Location: In person

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