Cancer Support Coordinator

2 weeks ago


Hamilton, Canada Canadian Cancer Society Full time

**Hamilton, ON**

**Regular Full-Time**

**37.5 hours per week**

**9:00 am - 5:00 pm EST**

**WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?**

The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. As the voice for people who care about cancer, we work with governments to shape a healthier society. No other organization does all that we do to make lives better today and transform the future of cancer forever.

Help us make a difference. Call 1-888-939-3333 or visit cancer.ca today.

**COME AS YOU ARE**

**JOB OVERVIEW**

While ensuring compliance of established program processes, the Cancer Support Coordinator will support the Wheels of Hope Transportation Program to deliver exceptional customer service to both internal and external stakeholders. This position will work as part of a team supporting staff and volunteers in based in multiple locations across the country.

**WHAT YOU’LL BE DOING**:

- To include in management positions:_
- Provide ongoing administration support to Program Director and Managers
- Primary responsibility for all coordination and distribution of PPE or program materials
- Primary responsibility to ensure all requirements for volunteer driver activations/re-activations are completed and organized
- Maintain and communicate current information about treatment facilities
- Book airline travel for clients for Air Daffodil program or staff requiring travel
- Support Senior Coordinator, Transportation with CCS Fleet Management
- Development and distribution of driver communications
- Review of monthly financial reports
- Work with Transportation Sr. Specialist to ensure all transportation data is current, complete, and distributed where and when required
- Act as main first point of contact for CCS office at Lakeview Lodge, Hamilton
- Respond to various operational issues within Hamilton office
- When required, act as main liaison between mission staff and IT/DAS teams ensuring IT tickets have been submitted and escalated for action if required
- Ensure client confidentiality
- Work in compliance with the provisions of the Occupational Health & Safety Act and its regulations
- Actively contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.
- Other duties as assigned

**QUALIFICATIONS**:

- Post-secondary education and a minimum 1-year related experience in an office environment
- Ability to deal with competing priorities, high volume of work and tight deadlines.
- Experience working with financial review and reporting
- Highly skilled at telephone-based interactions focusing on active-listening and not visual cues to help guide the call to a successful conclusion
- Must be empathetic, compassionate, a good listener and be comfortable responding to highly emotional situations
- Excellent interpersonal, organizational and customer service skills
- Always maintain confidentiality, exhibit discretion where appropriate
- Ability to communicate in languages other than English is an asset.
- Able and willing to work remotely from home and work in the Hamilton office (hybrid).

**WHAT YOU CAN EXPECT FROM US**:
**CARING COURAGE INTEGRITY PROGRESSIVE.**

In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits, which include paid parental leave, paid family sick time and health insurance, and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.

**HOW TO APPLY**:

- Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business._

Connect with us online

**LinkedIn** | **Facebook** | **Twitter** | **YouTube**

**#IND**

**#LI-FM1



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