Manager, Systems Operations

6 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 16

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The unit's mission is to implement secure, cost-effective computing technology solutions for our business partners, and to provide attentive, friendly, high quality technical support to our customers, solving their issues in a timely fashion.

**Responsibilities**:
The Manager, Systems Operations is a technical leader accountable for the governance, design, development, implementation, reliability, availability, security and day-to-day operation of the Housing & Ancillary Services network, server systems and web hosting environment. Utilizing their technical expertise, the Manager directs, coaches and prioritizes the work of a Systems Administrator and other computing services staff who are engaged in Network Operations projects, duties and tasks. The Manager provides Tier III hardware/software support to the Computing Services team and also functions as a technical advisor to both Client Support Services and Web Services within Housing and Ancillary Services. The Manager also provides technical and professional mentoring and acts as a resource for technical issues arising from either. Each member of the Computing Services team is committed to providing a safe, reliable and secure computing and mobile environment for administrative staff.

**Qualifications**:
**Education**:

- Undergraduate degree or college diploma in Information Systems, Computer Science or related field
- _Preferred_:

- Honours degree in Information Systems, Computer Science
- Project management certification (PMP or equivalent) and/or Certified in Management
- Industry Certifications (e.g. CCNA, MCSE, CNA)
- Certified in Management (CIM) designation or equivalent

**Experience**:

- 7 years' of experience in a networking technology environment
- 5 years' of project management experience, experience managing virtualized environments and experience managing Storage Area Networks (SAN)
- Experience with ITIL best practices for IT Service Management
- _Preferred:_
- Technical experience in an educational Institution
- Experience with CBORD Food Service systems
- ITIL V3 Foundation certification or equivalent

Knowledge, Skills & Abilities:

- In depth knowledge of Network and Systems Operations and of enterprise level network & systems security
- In depth knowledge of enterprise class server software (Windows, Linux, Novell)
- Knowledge of hardware, software and network connectivity troubleshooting
- Proficient in Directory services, VMWARE, VLANs, routing/switching, CIDR, SANs, WAFs and routing protocols
- Demonstrated ability to understand customer needs and expectations and provide excellent customer service
- Excellent verbal and written communications skills, including the ability to translate complex technical concepts into understandable terms and to tailor communications to various types of audiences
- Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
- Strong analytical and problem-solving skills as well as great attention to detail
- Demonstrated ability and willingness to stay abreast of technological developments and adapt efficiently to emerging priorities
- Ability to interact and build successful relationships with a diverse team and clientele
- Demonstrated ability to work independently and collaboratively in a team environment
- Must have a valid driver’s licence

**Background Checks**:
Please note, successful applicants may be required to produce current record check(s) (e.g. vulnerable sector, criminal record and police information) from a police service prior to commencing employment.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

  • Manager, Systems Operations

    5 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 16 **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Manager, Systems Operations

    6 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 16 **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Quality Management Systems Specialist

    6 months ago

    London, Canada General Dynamics Land Systems Full time

    **Description** At General Dynamics Land Systems we put our Customers at the centre of everything we do. Our commitment to protect and enable the people who serve drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our...

  • Systems Administrator

    6 months ago

    London, Canada ZTR Control Systems Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** ZTR is a leading global railway technology company that modernizes and digitally connects railway rolling stock to help our clients create transformational environmental and operational efficiencies. Our solutions and services have been provided for decades across the world...

  • Systems Administrator

    6 months ago

    London, Canada ZTR Control Systems Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** ZTR is a leading global railway technology company that modernizes and digitally connects railway rolling stock to help our clients create transformational environmental and operational efficiencies. Our solutions and services have been provided for decades across the world...

  • Traffic Management System Operator

    3 months ago

    London, Canada Ministry of Transportation Full time

    Demonstrate your communication skills and put your emergency dispatch/radio systems experience to work in this opportunity with the West region Traffic Operations Office. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse,...

  • Automation Systems Specialist

    1 week ago

    London, Ontario, Canada Control Systems Inc. Full time

    About the RoleControl Systems Inc. is seeking a highly skilled Automation Systems Specialist to join our team in London and Southwestern Ontario. As a key member of our team, you will be responsible for designing, implementing, and maintaining building automation systems that meet the highest standards of quality and efficiency.Your Key ResponsibilitiesWork...

  • Electrical Systems Design Expert

    1 week ago

    London, Ontario, Canada BAE Systems (New) Full time

    BAE Systems (New) is seeking a highly skilled Electrical Systems Design Expert to join our team. This role offers a competitive salary of £60,000 - £80,000 per annum.About the RoleWe are looking for an experienced electrical engineer with expertise in high power and medium voltage power systems and distributions. As part of our Electrical Verification...

  • Principal Power Systems Electrical Engineer

    3 months ago

    London, Canada BAE Systems (New) Full time

    Job Title: Principal Power Systems Electrical Engineer Location: Barrow-In-Furness, Filton, Brough, Portsmouth, Weymouth, Frimley or Manchester – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Competitive What you’ll be doing: Conducting load flow, short...

  • Student, Electrical Systems

    3 months ago

    London, Canada General Dynamics Land Systems Full time

    **Description** **Key Job Elements** - Support Electrical Team designers in daily activities, including but not limited to: research for suitable vendor components, conduct trade studies, investigate production/vendor issues, troubleshooting and implementing corrective actions. - Support Electrical Team designers with documenting designs with detailed...

  • Systems Analyst, Operating Room

    2 months ago

    London, Canada St. Joseph's Health Care London Full time

    **Posting # 54014 - [ Non-Union ]**: Systems Analyst, Operating Room - 1 position Operating Room St. Joseph's Hospital - London, ON Regular Part Time Salary Range: $36.67 - $43.13 /hour **Essential Qualifications** - Post-secondary diploma in Health Information Management, Health Informatics, or related field - Minimum 3 years of experience in data...

  • Electrical Power Systems Specialist

    2 months ago

    London, Ontario, Canada ESAC Electrical & Systems Advanced Control Inc. Full time

    Job SummaryWe are seeking an experienced Electrical Power Systems Specialist to join our team at ESAC Electrical & Systems Advanced Control Inc. The ideal candidate will have a strong background in electrical power systems construction and maintenance, with a focus on transformer/substation/powerhouse projects and in-service retrofits.Key...

  • Facilities and Operations Manager

    6 months ago

    London, Canada Southwest Ontario Aboriginal Health Access Centre Full time

    **Southwest Ontario Aboriginal Health Access Centre (SOAHAC)** is a diverse, dynamic, multiservice Indigenous health and wellness agency. We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. SOAHAC provides services to...

  • Configuration Management

    6 months ago

    London, Canada General Dynamics Land Systems Full time

    **Description** Configuration Management (CM) Change Specialist II Position Description: The Configuration Management (CM) Change Specialist II is driven, collaborative, detail oriented, and customer focused, and will operate within the Configuration Management team in a dynamic fast paced environment. The Change Specialist II will be interpreting all...

  • Fire Sprinkler Systems Journeyperson

    5 months ago

    London, Canada C&H Fire Suppression Systems Inc. Full time

    **FIRE SPRINKLER SYSTEMS JOURNEYPERSON** C&H Fire Suppression Systems Inc. is passionate about life safety, and we are looking for a licensed sprinkler fitter to join our London team to work on projects in the London and Sarnia areas. We are a family owned, privately held company founded in 1985. We provide complete turn-key fire protection services to the...

  • Fire Sprinkler Systems Journeyperson

    6 months ago

    London, Canada C&H Fire Suppression Systems Inc. Full time

    **FIRE SPRINKLER SYSTEMS JOURNEYPERSON** C&H Fire Suppression Systems Inc. is passionate about life safety, and we are looking for a licensed sprinkler fitter to join our London team. We are a family owned, privately held company founded in 1985 with offices in Kitchener and London. We provide complete turn-key fire protection services to the industrial,...

  • Journeyman/woman Sprinkler System Installer

    6 months ago

    London, Canada C&H Fire Suppression Systems Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 36 to 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Work site environment**: - At heights - Confined spaces - Wet/damp **Work setting**: - Various locations - Commercial - Industrial - Institutional - Residential **Tasks**: - Liaise with...

  • Systems Administrator

    2 weeks ago

    London, Canada Jones Healthcare Group Full time

    **Join Jones Healthcare Group - Where Innovation Meets Purpose!** At Jones, we’re committed to the environment, our team, communities, and consumers, and we're inspired to make a meaningful impact through advanced packaging and medication dispensing solutions. **Summary of position**: **If you love** delivering technical solutions that enhance business...

  • Financial Operations Specialist

    4 weeks ago

    London, Ontario, Canada jayia transportation systems inc Full time

    Job Title:Financial Operations SpecialistAbout the Role:Jayia Transportation Systems Inc. is seeking an experienced Financial Operations Specialist to join our team. The successful candidate will be responsible for performing a variety of accounting and bookkeeping tasks, including calculating and preparing cheques for payroll, fixed assets, and...

  • Bilingual Trainer

    6 months ago

    London, Canada General Dynamics Land Systems Full time

    **Description** At General Dynamics Land Systems we put our Customers at the centre of everything we do. Our commitment to protect and enable the people who serve drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our...