Ambassador

4 days ago


Edmonton, Canada Orchards Residents Association Full time

**Description**:
“Life event facilitator,” and “Community Connector” are just some of the titles of this very important role. The Orchards Community Ambassador team member will be responsible for the for the daily administrative and customer service requirements in the main office for the Orchards Residents Association (ORA).

The ORA is a not-for-profit corporation whose purpose is to manage, maintain, and operate the ORA amenities. The ORA owns, operates, and maintains an 8-acre park that features a splash park, picnic area, pleasure skating rink, hockey rink, tennis courts, skate change area, and maintenance shop/ office. We also have a 12,000 square foot recreational facility that will include flex rooms, skate change room, kitchen and offices. This park is exclusively for the residents of the Orchards community.

**Reporting**:
The Ambassador reports to the General Manager of Orchards Residents Association.

**Duties**:
Without limiting the generality of the foregoing, the Ambassador will be responsible for the following.
- **Administrative Functions**:_
- Maintaining the presentation and cleanliness of the Club House and amenities
- Cleaning, set up and tear down of events
- Enforcing rules and regulations of the park and amenities
- Working in a team environment as well as an individual in specific tasks
- Proactive in assisting other co-workers and residents
- Prepare and provide great customer service for Club House events and bookings
- Deal with membership status issues and print membership cards
- Receive payment of membership fees, programs and room rentals
- Assist in the Club House as required and promote fun and community connections

**Safety**:

- Managing and maintaining the ORA safety program
- Ensuring all Workplace Health and Safety requirements are met
- Ensuring safe work conditions exist at all times
- Employees are expected to perform these duties with mínimal supervision

**Hours of Employment**
- This is a part time and permanent position for 16 to 24 hours a week. Hours would be mostly week nights and weekends.

**Qualifications**:

- Proven customer service skills through work or community involvement
- Committed to consistent and exceptional Customer Service/Care
- Willing to assist in a professional, friendly and efficient manner
- Excellent communication
- Strong time management and multitasking abilities
- Provide criminal background check

**Job Types**: Part-time, Permanent

Pay: $16.00-$17.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Dental care
- Employee assistance program
- Flexible schedule
- Store discount

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Application deadline: 2024-06-10
Expected start date: 2024-06-24


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