Transitional Youth Support Supervisor

6 months ago

Brampton, Canada Our Place Peel Full time

**Organization Overview**:
Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Transitional Housing services meet the immediate and ongoing needs of youth residing in our transitional house through programs and services that will lead toward self-sufficiency, community integration, and the development of the skills required to help them successfully secure and maintain housing and independent living.

**What We Can Offer You**:

- Paid Time off
- Casual Dress
- On-site parking
- Training and education allowance
- 100% employer paid benefits
- Wellness program
- Employee and Family Assistance program
- Opportunities for Growth

**Position Profile**:
The Youth Support Supervisor is a key leadership role that is focused on supporting the most marginalized and vulnerable youth across the Region of Peel. This Supervisor will lead the day-to-day operations at the Transitional Housing program with a focus on client-centered and trauma-informed care. The day shifts run from 8:00 am to 4:00 pm. The evening shift runs from 3:30 pm to 11:30 pm.

As part of the leadership team, the incumbent will provide leadership and supervision to front-line youth workers, volunteers and students. This will include supporting any daily administrative functions of the Transitional Housing program and staff scheduling.

**Role Overview**:

- Build, lead and engage frontline staff by providing support and supervision in line with growth and development.
- Support the daily administrative functions of the Program, including staff scheduling.
- Facilitates, contributes, and manages regular program meetings while focusing on deliverable, quality, and continuous improvement.
- A role model in promoting a healthy and safe environment, while maintaining process, procedure and policies for all safety requirements and emergency procedures.
- Assists with recruiting and hiring and performance management of new employees, volunteers, and students focused on talent that will always act in the best interests of the youth in support.
- Oversees monthly scheduling, reviews timesheets before submission and coordinates vacation requests.
- Provides constructive feedback in regular supervision to employees, volunteers and students.
- Implement the HR policies, procedures, and practices of the organization.
- Responsible and leads the day-to-day shift organization of the transitional housing program.
- Ensures that the continuity of appropriate admission, service, and discharge procedures are in line with the agency’s philosophies and complaint with the Region of Peel’s Transitional Housing Standards.
- Compile statistical information and prepare monthly reports as required for program evaluation and development.
- Participate on committees and task forces as required with other agencies addressing issues facing youth.
- Create a safe and secure setting for all youth accessing services at the transitional program.
- Ensure that professional standards are maintained as related to client documentation and case management.
- Ensure that the facility meets health and safety standards.
- Foster a positive and supportive working environment.
- All other duties as required in the successful management of shelter operations while partnering with all stakeholders in support of organizational success.

**Qualifications**:

- Degree in Social Services or in a related field or an equivalent combination of education and/or experience.
- 3-4 years of experience along with 1-year supervisory experience working within the social service sector, preferably in a shelter/residential setting or equivalent combination of education and/or experience.
- A leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community.
- Flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation.
- Knowledge of resources and supports for youth and exposure to Region of Peel resources.
- Experience addressing the needs of homeless clients, including making referrals to community agencies.
- Cultural competency sensitivity and commitment to working through an EDIB, anti-oppressive, anti-racism framework.
- A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
- Valid CPI and/or UMAB and First Aid/ CPR certifications.
- Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.

**How to Apply**:
Our Place Peel is an equal

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