Fitness & Training Coordinator

2 days ago

Calgary, Canada MNP Community & Sport Centre Full time

**Our Mission**:MNP Community & Sport Centre is passionate about sport, people, and community.

**Our Vision and Values**:We are a world-class sport and fitness facility that inspires individuals and athletes to achieve their goals and dreams. We achieve this through the people who work here, and through our values of safety, legendary service, excellence, and innovation. MNP Community & Sport Centre empowers its people to continually exceed the expectations of our members, creating meaningful and unique experiences, which sets us apart from the competition.

**Role**:As an integral part of Fitness and Training Team, the Fitness Coordinator is responsible for providing operational support and leadership for our talented team of Fitness Centre Staff, Group Fitness Instructors and Personal Trainers. Legendary Service, Safety, Excellence and Innovation are key requirements of the role. The Coordinator will be an energetic team builder who inspires a high level of performance and has the capability to implement changes based on business needs while ensuring a legendary experience for our customers.

This is a full-time, salaried role at 40 hours a week, with a key focus and time spent each shift mentoring, coaching, delegating to team members, as well as engaging in customer interaction.

**Reports to**: Fitness & Training Manager

**What’s In It for You**:

- Free facility access based on hours worked plus a variety of free and discounted programs & services.
- Employee recognition program.
- Annual staff events including BBQs, Corporate Challenge, December holiday party and many more.
- Free parking and close to transit with a C-train and bus stop steps away.

**What You’ll Do**:
**Equipment and Maintenance Support**:

- Assist with budget analysis pertaining to equipment maintenance and purchasing
- Responsible for inventory, reconciliations, and supporting the manager with selling of fitness centre equipment.
- Responsible for obtaining quotes on new equipment and assisting with ordering of both new and replacement items and/or parts.

**Coaching**:

- Supervise and coach shift leaders to ensure all daily tasks are accomplished in a consistent and timely manner.
- Assist with Group Fitness class audits and instructor feedback.
- Ensure policy and procedures are adhered to.
- Backfill for frontline team members, in the role of Fitness Consultant or Group Fitness Instructor.
- Assist and support shift leaders and team members with daily responsibilities, provide troubleshooting assistance and be a problem solver when required. (Examples may include, but are not limited to: mics, stereos, checking people in from the app.)

**Hiring & Training**:

- Assist the manager with recruitment and selection.
- Train new _Fitness Centre and Personal Trainers_ on specific shift tasks, department and facility policies, usage of Avocado, programs and service knowledge, customer engagement skills, processes for positive customer resolutions, facility tours, interdepartmental tasks, Rec Staff, etc.
- Provide ongoing training refreshers for current shift leaders and team members.
- Facilitate emergency and safety procedures training for all team members.

**Administrative Support**:

- Assist with creating the department schedule(s) using UKG software, as well as administering department scheduling policies, and filling vacancies which have been approved by the department manager.
- Assist in development of the Group Fitness Schedule that caters to our members and reflects current industry trends.
- Adhere to facility wide alerts, communications procedures, and radio communications and ensure team members act accordingly.
- Assist with payroll.
- Statistical analysis which includes collection, compiling and sharing with the manager.
- Responsible for bench marking and research on new initiatives as assigned.
- Participate in weekly meeting with Managers and any special committees as assigned.
- Responsible for programming and updating the Group Fitness schedule and Fitness and Training schedule using Avocado.
- Assist with compiling the monthly CEO report

**What You’ll Need**:

- AFLCA or Canfitpro Group Fitness/ Group Exercise Certification
- Currently pursuing or have completed post-secondary in a Bachelor of Kin, CPT or Sport Management field is considered an asset
- AFLCA or CanFitPro Personal Training Certification, along with other specialty certification, NCCP, CSEP etc., is considered an asset.
- Excellent teamwork and problem-solving skills is required.
- The ability to work independently, with little supervision, in a fast-paced environment is critical.
- Strong communication skills (verbal and written) that allow adaptability to a variety of stakeholders.
- Proficient with Microsoft Word and Excel.
- Previous experience using Avocado or Sales Force is considered an asset.
- Certifications in CPR Level C and Standard First Aid are required within the first 3 months of employment

**_ Our Commitment to Diversit

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