Digital Coordinator

3 weeks ago

Toronto, Canada Mosaic North America Full time

:
**Digital Coordinator**
- Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies._

Mosaic is currently looking for a **Digital** **Coordinator** to support the Engagement Planning team in Canada and the US, delivering program execution across our core areas of expertise: social, influencer, digital media, PR, website, SEO/SEM, measurement

The Digital Coordinator must be able to effectively manage multiple clients/projects simultaneously, with a variety of collaborative teams. We are looking for a critical thinker who excels in leading communication with clients, vendors, third-party suppliers, and media outlets. The Digital Coordinator will also support with providing research, execution of strategies and controlling timelines in a fast-paced environment.

**Responsibilities**:

- The Digital Coordinator supports client-facing programs from concept to execution, including the following responsibilities:

- Based on client ask/brief, provide support on the creation of all expertise strategies and recommendations with research, content, insights, and other tasks
- Lead execution of strategy, end to end:

- Including tracking/reporting on effectiveness, cost, consumer sentiment, content effectiveness, etc.
- Vendor management (as required) across all disciplines
- Client communication (meeting notes, follow-up with clients, status updates, questions, etc.)
- Scout and research influencers, PR outreach lists, website developers and other 3rd party suppliers
- Communication and execution management with all vendors/influencers/partners
- Project management of all integrated executions and weekly status reporting and management with all integrated partners
- Leverage all discipline playbooks, templates, best practices to ensure all executions are best of breed
- Manage execution of all digital creative assets with studio and vendors, as required
- Financial administration including purchase order and invoice management

**Qualifications**:

- Bachelor’s degree or other post-secondary education in a related discipline (marketing, PR, advertising, or other relevant discipline)
- 1+ year of Agency experience ideal
- A focused commitment to learn about and participate in the digital/social space
- Ability to keep abreast of emerging digital and social media marketing platforms
- At ease working in a team setting and working with a variety of other stakeholder groups, both internal and external
- Helpful, supportive attitude
- Excellent written, verbal, research, and presentation skills
- Ability to interact with clients and suppliers in a professional and prepared manor
- Willingness to take ownership of assigned tasks
- Aptitude for learning and professional development
- Ability to work autonomously and effectively under pressure in a fast-paced environment
- Strong organizational and interpersonal skills with the ability to manage multiple priorities
- Inquiring mind and confidence to ask questions
- Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Facebook, Twitter, etc.
- Concern for client service and immediacy
- Results and solutions oriented
- Strong ability to build relationships & rapport with clients and teammates
- Social Media and Social networking basics, including community management and moderation
- Ability to learn quickly, adapt to change
- Organized, attention to detail, time management skills
- Ability to self-start and ask questions
- Confidence in working with quantitative and qualitative data to produce meaningful insights
- Comfort presenting to clients and internal stakeholders is required

**Why Mosaic?**

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.

**DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

**We are comm

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