Medical Office Assistant

1 week ago


Victoria, Canada Tall Tree Health Centre Full time

**About Us**:
Are you a passionate go-getter with excellent communication skills? Do you pride yourself on your customer service skills and ability to build relationships? Do you have strong organizational and multitasking skills?

Tall Tree Health is looking for a talented _**part time MOA/Administrator (4 days/week)**_ to become part of a thriving team at our beautiful clinic located in Cordova Bay, Victoria. Shifts for this position will be Monday/Wednesday 7:30-3:30 and Tuesday/Thursday 12:30-8:30 with the potential for full time hours in the future, based on clinic needs.

**Medical Office Assistant**:
You will be a vital part of the Tall Tree team. We’re creating a new and unique program at Tall Tree focused on longevity medicine. You will support in creative efforts and in creating new systems. As time goes by, you’ll be performing a variety of clerical and administrative tasks like scheduling appointments, processing billings, scheduling lab tests, maintaining patient charts, and entering data. You will be responsible for general inquiries from physicians, staff and patients. You will also assist the medical doctor with a smooth operation and for providing clients with an exceptional customer experience.

**Assessments & Mental Health Services Administrator**:
The other part of the role is to support Tall Tree’s assessment services including Mental Health assessments requests. You will coordinate bookings with various funders, arrange and schedule assessments, maintain patient charts, and perform data entry. You would also be responsible for overseeing invoicing and report submissions for a variety of assessment services.

**Essential Functions**:

- Unparalleled customer service.
- Exceptional communication skills.
- Create wonderful systems and workflows.
- Manage appointments.
- Energize and coordinate office operations.
- Order and manage supplies.
- Maintain reports, records, and statistical data in keeping with established standards and procedures.
- Foster and maintain relationships with funders by responding to all inquiries quickly, warmly, and professionally.
- Oversee report submissions, invoicing and accounts receivables for assessment services.
- Maintain and update clinician profiles.
- Be self motivated and tenacious to achieve goals independently and with limited direction from your supervisor.
- Maintain a safe and appropriate work environment for patients and staff.
- Work effectively and collaboratively with other team members in a fast-paced, integrated healthcare environment. Assist with coverage when needed.
- Any additional tasks that may be assigned.

**Qualifications**:

- Previous hospitality or high end customer service experience.
- Grade 12 education and a Medical Office Assistant diploma/certificate.
- Minimum 2 years experience working in a medical office.
- Experience working with an EMR (Oscar or similar) & Jane App.
- Knowledgeable with MSP billing.

**REPORTS TO**:

- Operations coordinator

**Job Type**: Permanent

**Salary**: $23.00-$28.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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