Factory Technical Trainer

Date: May 13, 2024- Location: Lively, ON, CA, P3Y 1K6- Req ID: 30243- Onsite or Remote: Hybrid PositionKomatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Komatsu Mining's products and related services are used extensively for mining coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.

**Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities in addition to the following**:

- Competitive wages
- Annual Bonus
- Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
- Personal wellness allowance
- Company-sponsored registered pension plan (RPP) and matching program.
- Paid uniform and personal protective equipment
- Paid vacation time
- Paid sick time
- Company-supplied tools
- Trades apprenticeship and training opportunities
- Training and education support
- Employee social engagement activities and benefits
- Industry-leading site safety statistics
- Sustainable employment
- Ability to be a part of an exciting and innovative company developing new state-of-the-art technology and equipment

**Job Overview**:
Joining our dynamic team as a Factory Technical Trainer means stepping into a role filled with excitement and innovation. Reporting directly to the Training Supervisor, you'll play a pivotal role in the development, delivery, and maintenance of technical training programs tailored specifically for underground mining mobile equipment. Your mission? Empower our global service distribution teams, dealers, and customers to unlock peak performance from their equipment, fueling unparalleled efficiency and productivity. Picture yourself leading engaging training sessions that transcend geographical boundaries—whether it's from the comfort of your own office, on-site at customer locations, or even immersing participants in the latest equipment simulators. If you're passionate about driving excellence and eager to be at the forefront of technological advancements in the mining industry, this role is your ticket to a career journey filled with growth opportunities and meaningful impact.

**Key Job Responsibilities**:

- Lead dynamic training sessions for Komatsu Mining's cutting-edge Hard Rock equipment, ensuring safe and efficient operation both on customer sites and within Komatsu Mining facilities.
- Spearhead the creation of engaging technical and operator training programs for underground loaders, trucks, drills, and bolters, collaborating with cross-functional teams to ensure timely development aligned with product launches.
- Evaluate and select external technical training partners to enhance training effectiveness and innovation.
- Guarantee compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives.
- Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
- Serve as a frontline technical resource, offering expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.

**Qualifications/Requirements**:

- Technical trades diploma or bachelor's degree in engineering with practical equipment experience.
- 5 or more years heavy equipment industry experience.
- 5 or more years operating heavy equipment in a mining environment; bolters, jumbos, loaders and trucks
- Experience facilitating training on technical equipment.
- Experience with BEV equipment is considered an asset.
- Demonstrated competence with mechanical, electrical, hydraulic and air water systems.
- Excellent written and verbal communication skills.
- Flexible, self-motivated and driven to achieve customer satisfaction goals and targets.
- Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
- Ability to facilitate technical training a