Sales Support Coordinator
1 week ago
The Sales Support Coordinator reports to the Sales Support Manager and organizes and coordinates the activities for accounts and the sales team, trade shows, processing account POS, supporting sample distribution tasks.
Description of Duties & Responsibilities:
- Process purchase order by verifying pricing, promo deductions, line extensions and payment terms
- Key in purchase orders into the Navision System, recap purchase orders, print invoices and pick sheet
- Manage change orders, delays etc., communicating such changes to the customer/clients and ensuring system is updated
- Maintain accurate records of account information, discussions, and correspondence
- Open new accounts using Navision System
- Coordinate and execute US Tradeshows by managing the production of demonstration products, coordinating logistics, preparing products to be “show ready”, and suggesting ideas for show
- Keep detailed inventory on all swag items, marketing tools and tradeshow kit items
- Order swag items, coupons, sell sheets and racks when needed; providing forecasts and enough lead time
- Organize distribution of all customer product ‘samples’ for both new customers as well as for demo and meeting purposes
- Collate, package and send various marketing/sample materials for distribution to customer/clients
- Ensure all orders are entered into our system in a timely and accurate manner for processing purposes
- Update Traceability Audit records annually for all customers/clients
- Update Certificate of Insurance for all customers/clients annually
- Provide back up customer service by responding to customer enquiries, ensuring a high level of customer service for both internal and external customers
- Any other duties as assigned
- Coordinate all US Tabletop Trade Shoes
- Demos Set Up and Coordination / Managing Merchandizing Tools ( Racks)
**Skill and Experience Requirements**
- Completed post-secondary education in Business Administration, (e.g. Office Administration) Basic food safety knowledge an asset
- Minimum 2 years’ experience in Business Administration (e.g. Office/Sales) with knowledge of commonly-used concepts and procedures.
- Knowledge of the food industry an asset
- Previous experience working with an ERP system; especially Navision an asset
- Excellent communication skills, both written and verbal
- Excellent computer and keyboarding skills including proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint
- Superior verbal and written communication skills
- Excellent time management skills and the ability to prioritize workload
- High level of accuracy and attention to detail
- Ability to work effectively under pressure with multiple changing priorities
**Job Types**: Full-time, Fixed term contract
**Salary**: From $46,000.00 per year
**Benefits**:
- Company events
- On-site parking
- Profit sharing
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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