Sales Associate
3 weeks ago
**Position Overview**
**Key Responsibilities**
- **Customer Communication Management**:
- Answer all incoming phone calls professionally and efficiently, addressing customer inquiries or directing them to the appropriate team member.
- Provide exceptional service on the showroom floor, assisting walk-in customers with product information, recommendations, and purchases.
- **Sales Support**:
- Actively engage with customers to promote and sell products both over the phone and in-person.
- Follow up with customers on previous inquiries or orders to ensure satisfaction and identify potential new sales opportunities.
- **Operational Support**:
- Place orders with suppliers and ensure inventory levels are maintained.
- Delegate and coordinate delivery schedules with drivers, keeping customers informed about their orders.
- Assist with order picking and warehouse organization as needed to support seamless operations.
- **Administrative and Organizational Tasks**:
- Maintain organized spreadsheets to track orders, inventory, and customer interactions.
- Follow up on old orders to resolve outstanding issues or ensure delivery completion.
**Qualifications and Skills**
- A professional and friendly demeanor with a customer-first attitude.
- Proven experience in customer service, sales, or a related field.
- Strong organizational and multitasking abilities.
- Proficiency in office software (e.g., spreadsheets) and the ability to learn new systems quickly.
- A proactive approach to problem-solving and a high level of attention to detail.
**Working Conditions**
- This is a full-time position that involves managing communications across multiple channels and providing hands-on support in the showroom and warehouse as needed.
- Flexibility and the ability to thrive in a fast-paced, customer-facing environment are essential.
**Why Join Our Team?**
Be part of a dynamic company that values customer service excellence and teamwork. You’ll have the opportunity to grow your skills, contribute to a positive work culture, and make a real impact on our business and customer satisfaction.
If you are organized, customer-oriented, and ready to take on a central role in communication and sales, we’d love to have you on board
Pay: From $16.55 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Flexible schedule
- On-site parking
- Store discount
Flexible language requirement:
- English not required
Shift:
- 8 hour shift
Work days:
- Monday to Friday
- Weekends as needed
Work Location: In person
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