Parts Advisor

2 weeks ago

North York, Canada Toyota On the Park Full time

**Our Company**:
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Toyota on the Park strives to provide an experience that is memorable and positive for all customers. At Toyota on the Park, our main focus is reflected in our commitment to the community in which we live and work.

**The Position**:
We are looking for a **Full-time Parts Advisor** with a minimum of 5 years of automotive parts experience,

**As a Parts Advisor, a typical day might include the following**:

- Develop and maintain full knowledge of all Toyota/Lexus products
- Assists customers with parts inquiries in person, over the phone and electronically.
- Sells parts through the shop, by phone, and over the counter to customers.
- Assists Technicians/retail/wholesale customers with the selection of parts, and informs customers about the product line.
- Provides price quotes and other related parts information.
- Determines availability on out-of-stock items and, if requested by customer, submit emergency order.
- Provides guidance to outside sales representatives regarding orders.
- Prepares orders daily for shipment, delivery or pick-up.
- Retrieves parts purchased from stock
- Planning parts requirements in the workshop
- Reviews files weekly to keep track of back orders and return to vendor items.
- Issues credit for parts returned; ensure invoice number is on hand to verify purchase and pricing (prompt processing of part credits to assist A/R).
- Assists the Parts Manager in ordering stocked parts.
- Processes buyout parts invoicing for posting.
- Assists with shipping/receiving when necessary.
- Maintaining proper inventory levels
- Filling orders for technicians in our busy Service Department
- Placing orders in a timely fashion
- Keeping technical knowledge up to date
- Performs other duties as assigned by Parts Manager.

**What you offer**:

- Minimum 5 years of previous automotive parts experience is required
- Previous experience working with Toyota and Lexus is an asset
- Excellent communication skills
- Experience with Reynolds system is an asset
- A strong team attitude
- You are willing to learn and be coached from senior parts staff
- You have a passion for customer service. You use your excellent communication skills to assist customers with inquires
- You are self-motivated and driven. You volunteer for new challenges and responsibilities, all while maintaining high energy and an engaging level of enthusiasm.

**Why Should You Apply?**
- Offer a Competitive Compensation Structure
- Group Benefit Plan after three months of employment
- Opportunity to be a part of a great team and positive work environment
- Opportunity for growth within the organization
- Salary to be determined based on level of experience_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North York, ON M3C 2J7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Class G Licence (preferred)

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