Automotive Service Appointment Coordinator
5 months ago
**Lexus of London is looking for a Automotive Service Customer Service Representative to join our growing team**
Looking for a dynamic and customer-focused individual to join our team as an Automotive Service Customer Service Representative
**Job Summary**:
As our Automotive Service Customer Service Representative, you will be the face of our business, providing exceptional customer service and support to our valued clients. You will be responsible for ensuring that all customer inquiries, concerns, and requests are promptly and professionally addressed, while maintaining a positive and friendly demeanor at all times.
**Responsibilities**:
- Answering incoming phone calls
- Scheduling service appointments
- Providing detailed information about our automotive services and products.
- Updating customer accounts, processing payments, and following up with customers after their service appointments to ensure their complete satisfaction.
**Qualifications**:
- Minimum of 1 year of experience in a customer service or sales role, preferably in the automotive industry.
- Possess excellent communication skills, both verbal and written
- Have the ability to work independently and as part of a team.
- Comfortable using basic computer software and be able to learn and use our proprietary customer service software.
**Perks**:
- Competitive benefits plan; eligible after 3 months
- Employee Assistance Program
- Learning opportunities to help you grow and support your professional development
- Proactive and knowledgeable management
- Generous employee discounts
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- London, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- automotive: 1 year (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
-
Automotive Service Appointment Coordinator
5 months ago
London, Canada Lexus of London Full time**Lexus of London is looking for a Automotive Service Customer Service Representative to join our growing team!** Looking for a dynamic and customer-focused individual to join our team as an Automotive Service Customer Service Representative! **Job Summary**: As our Automotive Service Customer Service Representative, you will be the face of our business,...
-
Service Appointment Coordinator
5 months ago
London, Canada Subaru of London Full timeWe are currently seeking a highly personable individual to fulfill the role of Service Appointment Coordinator here at Subaru of London. The primary responsibility of the Service Appointment Coordinator will be to handle both inbound and outbound calls, as the initial contact to the Service department. This entails guaranteeing the delivery of exceptional...
-
Appointment Coordinator
1 month ago
London, Canada OpenRoad Auto Group Full time**UNLIMITED POSSIBILITIES AHEAD** Position: Appointment Coordinator Status: Full-Time Dealership: Toyota Town Department: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn...
-
Automotive Service Advisor
5 months ago
London, Canada James Patrick Automotive Repair Full timeLooking for a New Challenge? Look no further! James Patrick Automotive Repair is looking to grow and expand our family. We are seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Technicians. If you have Service Advisor experience, a great worth ethic, and have an organized approach to your...
-
Automotive Service Advisor
5 months ago
London, Canada James Patrick Automotive Repair Full timeLooking for a New Challenge? Look no further! James Patrick Automotive Repair is looking to grow and expand our family. We are seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Technicians. If you have Service Advisor experience, a great worth ethic, and have an organized approach to your...
-
Service Appointment Coordinator and Daytime
5 months ago
London, Canada London's Airport Hyundai Full timeLocation: London, ON Department: Service Employment type: Full-Time Role introduction: Duties and responsibilities: - Scheduling appointments, coordinating with your team to create the most efficient schedule. - Following up with clients before their scheduled appointment to remind them. - Doing follow up with customers who have recently visited to...
-
Automotive Service Writer
2 months ago
London, Canada A & A Automotive Full timeWell established automotive repair shop seeking punctual, energetic, personable, well mannered and well spoken individual for service writing. Tasks include answering phones, preparing invoices, sourcing and ordering parts, receiving payments, and other tasks that may need to be done. We offer benefits, and RRSP program. Experience is required. Wages will...
-
Service Coordinator/cashier
4 days ago
London, Canada Finch Chevrolet Full timeFinch Chevrolet has an upcoming opening for a Permanent Full-Time Service Coordinator/Cashier to join our growing team of professionals. Finch Chevrolet is part of a multiple dealership Automotive Group based in Ontario. Our Group represents Hyundai, Genesis, Mercedes-Benz, GMC, Buick, Chevrolet, Cadillac, Dodge, Chrysler, Jeep and RAM & Nissan. Job...
-
Automotive Service Business Development
5 months ago
London, Canada Lexus of London Full time**Lexus of London is looking for a Automotive Service Customer Service Representative to join our growing team!** Looking for a dynamic and customer-focused individual to join our team as an Automotive Service Customer Service Representative! **Job Summary**: As our Automotive Service Customer Service Representative, you will be the face of our business,...
-
Automotive Service Advisor
4 months ago
London, Canada MEINEKE CAR CARE Full timeOverview: **Responsibilities**: - Greet customers and assist them with their service needs - Provide recommendations on necessary repairs and services based on dealership guidelines - Upsell additional services to meet customer needs - Schedule appointments and maintain customer records - Communicate effectively with the service team to ensure timely...
-
Automotive Service Operations Manager
3 weeks ago
London, Ontario, Canada Active Green and Ross Full timeJob SummaryWe are seeking an experienced Automotive Service Operations Manager to join our team at Active Green and Ross. The successful candidate will be responsible for overseeing the daily operations of our automotive service department, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesManage and coordinate the work of...
-
Appointment Coordinator
4 months ago
London, Canada Leavens Chrysler Full time**WE ARE LOOKING FOR**: - Customer service oriented - Capable experience with active listening - The ability to handle 100 customer contacts daily - Ability to work in a fluid, dynamic team in an environment where priorities shift and can be directed by customers - Number oriented, with good attention to detail - High level of accuracy while working under...
-
Production Supervisor
5 months ago
London, Canada Arkal Automotive Full time**SUMMARY** Reporting to the Operations Manager, works with the Arkal management team to coordinate and supervise daily production floor activities, including set up, processing material handling, and housekeeping activities by performing the following duties personally or through subordinates. **ROLES AND RESPONSIBILITIES** Ability to work all 3 shifts...
-
Automotive Service Operations Manager
1 month ago
London, Ontario, Canada Active Green and Ross Full timeJob Title: Automotive Service Operations ManagerWe are seeking an experienced Automotive Service Operations Manager to join our team at Active Green and Ross. As a key member of our operations team, you will be responsible for overseeing the daily activities of our automotive service department, ensuring that our customers receive exceptional service and...
-
Automotive Service Operations Manager
2 weeks ago
London, Ontario, Canada Active Green and Ross Full timeJob SummaryWe are seeking an experienced Automotive Service Operations Manager to join our team at Active Green and Ross. The successful candidate will be responsible for overseeing the daily operations of our automotive service department, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSupervise and coordinate the...
-
Automotive Service Office Administrator/ Customer
5 months ago
London, Canada RAY CULLEN CHEVROLET BUICK GMC LTD Full time**Responsibilities**: - Ability to provide an excellent customer service experience. - Cashing out customers and reviewing their invoices in detail as needed. - Ability to work in a fast paced team environment and make quick decisions. - Answering phone calls and booking appointments. - Ability to perform standard office duties. - **Skills**: - Customer...
-
Automotive Service Operations Manager
3 weeks ago
London, Ontario, Canada Active Green and Ross Full timeJob Title: Automotive Service Operations ManagerWe are seeking an experienced Automotive Service Operations Manager to join our team at Active Green and Ross. As a key member of our service department, you will be responsible for overseeing the daily operations of our automotive service team.Key Responsibilities:Leadership: Supervise and manage a team of...
-
Automotive Service Operations Manager
3 weeks ago
London, Ontario, Canada Active Green and Ross Full timeJob Title: Automotive Service Operations ManagerWe are seeking an experienced Automotive Service Operations Manager to join our team at Active Green and Ross. As a key member of our service department, you will be responsible for overseeing the daily operations of our automotive service team.Key Responsibilities:Leadership: Supervise and manage a team of...
-
Service Cashier
5 months ago
London, Canada Toyota Town Full timeToyota Town is looking for a Service Cashier / Receptionist to join our growing team! ToyotaTown, located here in London, Ontario, is looking to expand its’ Service Department! Located at 1065 Wharncliffe Rd S. in London Ontario requires the following Position **Business Development Representative/ Service Department Cashier** **Responsibilities and...
-
Automotive Service Operations Manager
4 weeks ago
London, Ontario, Canada Active Green and Ross Full timeJob Title: Automotive Service Operations ManagerWe are seeking an experienced Automotive Service Operations Manager to join our team at Active Green and Ross. As a key member of our service department, you will be responsible for overseeing the daily operations of our automotive repair shop.Key Responsibilities:Leadership: Supervise a team of 5-10...