Crewing Scheduler

3 months ago


Nanaimo, Canada BC Ferries Full time

Job Description:
**CREWING SCHEDULER**

Nanaimo

This opportunity is for one regular 18 month term position, and one casual position. Please indicate in the screening questions which position you are interested in.

**The opportunity**

Under limited supervision the crew scheduler ensure that crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.
- Must be able to function effectively in pressure situations while undertaking short term crewing activity which includes placement of employees in positions in order to meet operational needs.
- Ensure operational, regulatory, collective agreement compliance and efficiency by analysing work assignments and scheduling for optimum utilization of staff in a cost effective manner.
- Implement schedules and staff assignments prepared by crewing officers/advisor, cross checking as required.
- Generate and control time sheets and crew list accurately and on time.
- Maintain superior customer service skills and positive relationships in communication with employees and in resolving problems and issues.
- Handle short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner.
- Undertake longer term planning functions in support of leave programs, monitors and forecast needs and prepare accurate schedules for implementation on a monthly basis.

**What you bring to the team**

You are customer orientated individual, striving for continuous improvement in customer service. Maintaining positive relationships with employees and co-workers. You bring a great deal of creative thinking and innovative action often under pressure while meeting pressing deadlines. Flexibility, detail orientated and able to work in a fast paced ever changing environment. You are a team player who is highly organized and calm under pressure. You have the ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes.

1-3 years of office experience preferably in a complex unionized environment. Experience with staff scheduling systems would be an asset.

**Join us**

If this sounds like your next great career move, please submit your cover letter and resume by **September 26, 2024.**

**Additional information**
- "We connect communities and customers to people and places important in their lives”_
- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._


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