Quality Manager

6 months ago

Hamilton, Canada Atlantic Packaging Products Full time

Atlantic Packaging is currently seeking an experienced** Quality Manager** to support their facility in** Ancaster/Hamilton**.

**Key Responsibilities**:

- Establish and maintain quality control processes and procedures, including regular inspections, testing, and audits throughout the manufacturing process.
- Collaborate with production, design, shipping and other teams to identify and address quality concerns, facilitate in conducting root-cause analysis and assist in implementing corrective and preventive actions promptly.
- Monitor and analyze quality data, trends, and performance metrics to identify areas for improvement and make data-driven decisions.
- Foster a culture of Safety, Continuous Improvement, Quality awareness, and accountability among all employees.
- Prepare and present quality reports and findings to senior management, clients/customers, and cross-functional teams.
- Travel (using own reliable vehicle) to client sites to deliver presentations directly to client stake-holders, as well as to other Atlantic Packaging facilities who may occasionally require additional quality support (travel requirements will make up a maximum of 20% of the job activities).
- Track and drive improvements in quality KPI’s and NCR’s, recommend and execute CAPA’s; communicate with management and customers regarding quality performance and initiatives.
- Stay up to date with industry standards, regulations, and best practices, and ensure compliance with relevant quality and environmental standards.
- Support the Continuous Improvement team in the implementation of lean manufacturing and continuous improvement initiatives.
- Provide training programs for production and quality assurance personnel to improve understanding of and compliance with quality standards.
- Help the Operations team evaluate plant manufacturing processes and procedures and identify opportunities for improvement.
- Provide training programs for production and quality assurance personnel to improve understanding of, and compliance with, quality standards.
- Prepare any credit receipts required for clients, and forward to Invoicing Clerk for processing.
- Maintain safe and clean working environment by complying with all health and safety and housekeeping practices, and use of personal protective equipment (PPE).

**Accountabilities for Success**:

- Collaborate and partner with others through actively building positive and productive relationships, working to understand different viewpoints, and treating people of varying backgrounds and perspectives fairly.
- Communicate ideas and information in an effective manner by listening, demonstrating understanding, readily sharing information, and keeping appropriate parties up to date.
- Take initiative to understand and produce results aligned to department priorities and accept responsibility for performance and results.
- Identify causes of problems and develop solutions to make effective, timely decisions.
- Demonstrate a commitment to Atlantic’s vision and mission. Understand how individual decisions and actions impact the needs of the department as well as overall corporate goals.
- Build teams by selecting the right people, with the right skills, at the right time for projects and initiatives. Set clear goals and develop others to build new skills and capabilities. Provide support, resources, and constructive feedback to achieve objectives. Manage conflict within the department and between the department and others.
- Ensure teams are communicating by building an environment of collaboration, partnership, and trust, as well as holding others accountable.
- Lead change by example through generating unique ideas and solutions, championing new initiatives, and overcoming resistance to change.
- Demonstrate strategic thinking by developing plans, balancing immediate priorities with long-term goals, anticipating future conditions and circumstances, and aligning with department and corporate goals when implementing initiatives.

**Qualifications**:

- Bachelor's Degree in a related field (e.g., Engineering, Quality Management, Paper Science).
- Minimum of 2 years proven experience in a quality management (or very closely related) role within a fast-paced manufacturing environment, preferably in the paper or pulp industry.
- Experience with quality improvement tools and techniques (Lean Manufacturing, 8D, Root Cause Analysis, 5S, NCR’s & CAPA’s).
- Above-average mathematical abilities with a solid understanding of the relationship between quality testing and mathematics.
- Excellent analytical and problem-solving skills, with a track record of implementing effective corrective and preventive actions.
- Experience with quality control tools and techniques, statistical analysis, and data-driven decision-making.
- Demonstrated coaching and leadership skills with the ability to support, and provide job-specific guidance to, a high-performing quality team.
- Strong communication and interpe

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