Financial Aid Officer- Halifax

4 weeks ago


Halifax, Canada Eastern College Full time

**Job Title**: Financial Aid Officer

**Company**: Eastern College

**Location**: Onsite at the Halifax campus, located at 6940 Mumford Road, Suite 111, Halifax, NS B3L 0B7

**Hours**:Monday - Friday, 8:30 am - 5:00 pm

**Start Date**:Immediate

**About Us**:
Eastern College Inc. is a leader in the Private Career College industry in Atlantic Canada. Established in 1983, we have delivered training in a modular approach to students to enable them to fast-track to job readiness.

At Eastern, we're not just looking for employees; we're seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We're dedicated to providing a dynamic, innovative, and engaging learning environment. If you're ready to shape the future of business education and inspire students, this is the place for you

**The Opportunity**:
Eastern College is actively seeking a customer service professional for the role of a **Financial Aid Officer.**

The primary responsibility of the Financial Aid Officer (FAO) is to provide financial counselling to students, enabling them to obtain educational funding resources. In addition, you will collect tuition and courseware fees as well as maintain student records. The major purpose is to provide a point of contact for all student financial transactions and the maintenance and follow-up of all student accounts. Any student seeking admission to a program must pass through a consultation with the FAO for financial approval.

The **Financial Aid Officer **will support the vision, mission, and values of our organization while contributing to a positive, supportive, and student-focused team environment of respect, integrity, dedication, and readiness, embracing diversity and fostering inclusion.

**What you’ll be doing**:
Create payment plans for students.

Maintain financial reports, issue receipts, and track payments.

Student Accounts / Accounts Receivable / Collections.

Follow-up with students and administer the Student Loan Default Management tasks.

Correspondence with provincially specific associations that support the financial aid process and financial institutions.

Additional duties as required.

**What you bring to the position**:
Minimum Grade 12 (OSSD or equivalent) required.

1-2 years demonstrated experience in accurate documentation, record keeping, and file management is required.

1-2 years demonstrated experience providing customer service over the phone (or use of other virtual presentation technologies) is required.

Knowledge of financial aid programs, lending institutions, and financial options available.

A background in customer service and finance is considered an asset.

Formal training in MS Office and contact management software is preferred.**
**Why You Should Join Us**:
**Exciting Challenges**: You'll be at the forefront of the Financial Aid innovation, tackling exciting challenges that will keep you engaged and motivated.

**Growth Opportunities**: We believe in investing in our talent. You'll have access to continuous learning and development opportunities to advance your career.

**Collaborative Team**: You'll be working alongside a group of passionate, like-minded professionals who are as excited about their work as you are.

**Rewards and Benefits**: Competitive salary, generous benefits package, group RRSP match and more

**How to Apply**:

- We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve._
- _
- Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process._
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._



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