Part-time Linc Intake Worker

3 months ago

Campbell River, Canada Immigrant Welcome Centre Full time

**How to apply**

**Who we are**

The Immigrant Welcome Centre specializes in immigration and support services to newcomers who are settling in Campbell River, Comox Valley, and the North Island. Also known as the Multicultural and Immigrant Services Association of North Vancouver Island (MISA), we are a registered non-profit organization established in Campbell River in 1992.

As an award winning organization, The Immigrant Welcome Centre is a respected leader in immigrant services and an active proponent for the sector. By fostering strategic partnerships and working to create welcoming, inclusive communities that attract and retain newcomers, we are an effective business partner in the communities we serve.

**Who you are...**
- You have an energetic and positive approach to your work
- You have strong computer and documentation skills.
- You are self-directed and have excellent organizational and critical thinking skills.
- You genuinely enjoy building and maintaining collaborative relationships at all levels.
- You are excited about working collaboratively to achieve results with focus and flexibility.

**The position**

**JOB TITLE**:Language Instruction for Newcomers (LINC) Intake Worker

**LOCATION**: Campbell River, however will require occasional travel to our Courtenay office on an as needed basis

**REPORTS TO**:LINC Coordinators

**WORK HOURS**:This position is part-time at 21 hours a week, Monday to Thursday for 46 weeks per year with a 6 week temporary lay-off from the last week of June-mid August.

**COMPENSATION**:MISA Wage Grid, Level 6, Wage Range $22.02-$24.73

Competitive Benefits Package

***:
The LINC Intake Worker is responsible for the registration and placement of students into the LINC program. This position is based in Campbell River, but requires collaboration with the LINC Intake Worker in Courtenay who assists in the LINC program at both the Courtenay and Campbell River/North Island sites. The LINC Intake Worker schedules and invigilates language assessments with the assessor. This role also provides support in records management, data collection and general office support for the delivery of the LINC program. On occasion, the Intake Worker will do community outreach, material preparation and student support.

**CORE COMPETENCIES**
- Attention to communication
- Thoroughness
- Personal credibility
- Flexibility
- Ability to foster collaborative relationships

**KEY DUTIES AND RESPONSIBILITIES**:
**LINC Intake**
- Assist with registering students, placing them in class or on waitlist.
- Assist LINC instructors with establishing and maintaining student files in a confidential manner and ensuring that LINC student agreements and Waivers of Indemnity are signed and on file.
- Assist in maintaining (student) PBLA monitoring tools.
- Assist LINC Assessor to arrange and coordinate CLBPT assessments and communicate assignments to clients.
- Coordinate with Settlement staff, LINC instructors and other staff to ensure a smooth referral and registration process.
- Field inquiries from potential students.
- Provide information to students and volunteers of class changes/cancellations.
- Compile registration and manage waitlists.
- Develop and implement operational documentation and processes.
- Coordinate and record daycare services.
- Track and distribute transportation passes to clients.
- Visit community partners to provide information about LINC classes.

**Administration - General**
- Provide administrative support by answering phones, processing mail, faxing, scanning, and filing, creating documents and entering data into databases.
- Responsible for records related to program delivery equipment and supplies and activities.
- Provide teaching equipment support to instructors e.g. audio-visual equipment.
- Order and deliver LINC supplies as requested by coordinators
- Assist in organization of teaching materials and resource
- Support instructors in online delivery implementation, tracking and monitoring
- Assist with LINC volunteer onboarding, communication and support

**Outreach**
- Assist with researching upcoming LINC training opportunities for instructors.
- Coordinate community engagement activities for LINC students by arranging field trips and invitations/presentations for guest speakers.

**Reporting and Privacy Management**
- Ensure appropriate data is entered into database
- Ensure that MISA complies with privacy regulations as required by legislation, our funders and best practices
- Communicate with instructors around issues of privacy, confidentiality & ethics/policy issues.

**Other Responsibilities**:

- Prepare and participate in staff meetings and activities and attend the Annual General Meeting.
- Attend Settlement and LINC Team meetings as necessary.
- Promote LINC program and MISA in the community.
- Follow MISA's policies and administrative procedures.
- Perform other duties as assigned

**QUALIFICATIONS**:
**Required**
- Post secondary training in administrati

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