Resident Engagement Manager

5 months ago


St Catharines, Canada Sienna Senior Living Full time

f you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us

**Contract duration: 12 months**

The Resident Engagement Manager is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members.

As a Resident Engagement Manager your typical day will impact the following ways:

- Develop and lead a dynamic culture that promotes resident wellbeing, choice, and engagement
- Oversee The Market per the guidelines, and identify ways for it to better serve residents’ needs
- Complete and maintain professional development training, and ensure team members complete necessary certifications and training as required
- Consistently implement and enhance the new resident welcome initiative, which supports new residents in connecting and feeling like they are a part of the community
- Foster strong relationships with local organizations, vendors, and contractors to further support resident engagement and wellbeing
- Support the General Manager in the organization and take minutes for Town Halls and Resident Council meetings
- Develop the monthly community calendar of events and newsletter

Must haves:

- A passion and commitment to promote, elevate, and support the health and happiness of seniors through lifestyle wellness experiences, including special events, outings, small and large group programs, and fitness based offerings
- A degree/diploma in Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, and Health Sciences
- Minimum of one year of experience programming for seniors in senior living independent living, assisted living, or in a senior’s community center environment or similar setting
- Minimum of one year of management and supervisory experience
- Certified to teach group land fitness and, where necessary, aquatic fitness to seniors through a reputable organization as approved by Sienna and/or willing to obtain within the first 60 days post hire
- Valid driver’s license and/or special-class license (or willingness and ability to obtain within the first 6 months of employment), and a clean driving record
- Current certificate in CPR and First Aid

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.



  • St. Catharines, Canada Q RESIDENTIAL Full time

    Q Residential is a growing apartment management company, focused on matching unique client needs and lifestyles, with well-appointed, secure and superbly maintained residences, in quality locations. Our vision is to continue our growth by ensuring our tenants and employees receive professional and courteous service. **Reasons to Join Our Team** -...


  • St. Catharines, Canada Q RESIDENTIAL Full time

    Q Residential is a growing apartment management company, focused on matching unique client needs and lifestyles, with well-appointed, secure and superbly maintained residences, in quality locations. Our vision is to continue our growth by ensuring our tenants and employees receive professional and courteous service. **Reasons to Join Our Team** -...


  • St. Catharines, Canada Q RESIDENTIAL Full time

    Q Residential is a growing apartment management company, focused on matching unique client needs and lifestyles, with well-appointed, secure and superbly maintained residences, in quality locations. Our vision is to continue our growth by ensuring our tenants and employees receive professional and courteous service. **Reasons to Join Our Team** -...


  • St. John's, Newfoundland and Labrador, Canada Killam Apartment REIT Full time

    At Killam Apartment REIT, we are seeking a detail-oriented and customer-focused Live-in Resident Manager to oversee the day-to-day operations of our property in St. John\u2019s, NL. As a key member of our team, you will be responsible for ensuring the property is well-maintained, clean, and safe for residents.Key Responsibilities: Manage the property\u2019s...


  • St. Catharines, Canada Q RESIDENTIAL Full time

    _**Q Residential **_**is looking for a dynamic team of two to join us as on-site live-in Resident Managers. **If you or your partner have strong maintenance or administrative skills, a background in tenant or client relationships, and a desire to learn in a fast paced exciting work environment - we want you! **Who We Are** Q Residential is a growing...

  • Residence Manager

    5 months ago


    St. John's, Canada Villageview Manor INC. Full time

    Villageview Manor Inc c/o Perennial Management **HIRING LIVE-IN SUPERINTENDENT** **Live In Resident Manager - Southview Apartments** **23 Kennedy Road** Villageview Manor Inc. has an immediate opening for a live In resident manager at Southview Apartments located at 23 Kennedy Road, St. John’s, NL. Southview Apartments consists of 68 units in a nice...


  • St. Catharines, Ontario, Canada Seasons Retirement Communities Full time

    About the RoleWe are seeking a compassionate and caring individual to fill the position of Memory Care Manager at Seasons Retirement Communities. This role requires a strong commitment to ensuring residents receive person-centered care and engaging programs.Key ResponsibilitiesAssess and orient new residents, ensuring a smooth transition to their new home...


  • St. John's, Newfoundland and Labrador, Canada Killam Apartment REIT Full time

    We are seeking a highly motivated and detail-oriented Live-In Resident Manager to join our team at 40 Mount Pleasant Manor in St. John's, NL. As a key member of our property management team, you will be responsible for ensuring the smooth day-to-day operations of the property, including cleaning, minor repair/maintenance, and providing exceptional customer...

  • Memory Care Manager

    4 months ago


    St. Catharines, Canada Seasons Retirement Communities Full time

    OurMission to You: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors...

  • Senior General Manager

    3 months ago


    St. Catharines, Canada Aspira Heatherwood Retirement Living Full time

    Join our compassionate and dynamic team as the Senior General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the Senior General...


  • St. Catharines, Canada Radiant Care Full time

    **Company Information** We are a private, non-profit organization committed to providing top-quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long-term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet their social,...

  • Resident Health

    5 months ago


    St. Thomas, Canada Seasons Retirement Communities LP Full time

    Full Time Salaried 40 Ross Street, St. Thomas, ON N5R 0K7 **Our Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and...


  • Fort St. John, Canada BC Housing Full time

    Job SummaryThe Building Manager II Resident will serve as the Commission's representative in matters of resident relations and building management at the site(s). This role requires strong interpersonal and conflict resolution skills to effectively interact with the resident population.Key Responsibilities1. Maintain order and appearance of common and public...

  • Nutrition Manager

    5 months ago


    St. Catharines, Canada Radiant Care Full time

    **Company Information** We are a private, non-profit organization committed to providing top-quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long-term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet their social,...

  • Clinical Manager

    5 months ago


    St. Catharines, Canada Westhills Care Centre Full time

    _Clinical Manager _ Westhills is a BRAND NEW distinctive Long-Term Care Facility providing a variety of clinical and personal programs and services to 160 residents! The Clinical Manager reports directly to the Director of Nursing and works closely with the clinical team to ensure high standard of quality care and services to the residents. Responsible for...

  • Memory Care Manager

    1 month ago


    St. Catharines, Ontario, Canada Seasons Retirement Communities Full time

    Job Title: Memory Care ManagerAt Seasons Retirement Communities, we are seeking a compassionate and experienced Memory Care Manager to join our team. As a key member of our care services team, you will be responsible for providing exceptional care and support to our residents with dementia and cognitive impairment.Key Responsibilities:Assess and orient new...


  • St. Catharines, Ontario, Canada Seasons Retirement Communities Full time

    At Seasons Retirement Communities, we are dedicated to providing exceptional care and services to our residents. We are seeking a compassionate and experienced Memory Care Manager to join our team.About the RoleThe successful candidate will be responsible for leading our Memory Care service team in ensuring that residents receive person-centered care and...


  • St. Catharines, Canada Primacare Living Solutions Full time

    **Food and Nutrition Manager** **Areas of Responsibility**: - Member of the Home’s leadership team. - Ensure the preparation of meals according to the posted menu ensuring that all standards are met. - Oversee and assist with the quality dining experience for residents. - Coordinate the Resident Food Committee. - Work cooperatively with the registered...


  • St. Catharines, Canada Primacare Living Solutions Full time

    **Food and Nutrition Manager** **Areas of Responsibility**: - Member of the Home’s leadership team. - Ensure the preparation of meals according to the posted menu ensuring that all standards are met. - Oversee and assist with the quality dining experience for residents. - Coordinate the Resident Food Committee. - Work cooperatively with the registered...


  • St. Catharines, Canada Realstar Management Full time

    We are currently seeking an Assistant Property Manager Team to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. **This position would require you to work with a partner and share a two-bedroom apartment.** **What we offer to...