Regional Franchise Manager

5 months ago

Edmonton, Canada The Brick Full time

Is this job for you?:
Flexible Home base, Calgary or Edmonton Reporting to the Director of Franchise the Regional Franchise Manager has overall responsibility for the leadership and direction of Sales, Operations and Merchandising activities for all assigned franchisees in the Western region. In this role, you will act as the primary liaison between existing Franchisees and Corporate office operations and will also be responsible for recruiting new franchisees in the area.

**Responsibilities**:

- Build and maintain business relationships with franchisees and ensure their understanding of and compliance with all brand standards, processes, systems, reporting tools and initiatives available to drive operational excellence and superior customer service.
- Coordinate Franchisee training using available online training tools, conference calls and in-store visits.
- Provide operational support and advice in the areas of new store openings/expansions, new product and process implementations and compliance with corporate policies.
- Develop and implement local marketing, recruitment, and recognition programs that Franchisees can implement.
- Explain Franchise brand offerings to prospective Franchisees using marketing materials.
- Lead the Franchisees in their attainment of budgeted sales and profitability.
- Provide focus & alignment in region relative to location business plans and overall store performance.
- Visit stores and schedule regular Franchisee and managers’ meetings/conference calls.
- Oversee the merchandise presentation, cleanliness, and safety within each region.
- Analyze KPIs, checklist reports and comparisons to maximize opportunities for improvement and profit.
- Monitor product performance by location using ranking reports and financial information.
- Investigate and help resolve franchisee challenges and issues, provide feedback and education to owners to help in the operation of their business.
- Other duties and projects as assigned periodically.

Qualifications:

- Minimum 3 years retail management experience required; previous regional management experience an asset.
- High School Diploma or equivalent required.
- Proven ability to motivate and lead management teams and to develop staff through coaching, mentoring, and training.
- Proven ability to manage a wide variety of assignments at once and manage competing deadlines.
- Exceptional communication, interpersonal and problem-solving skills.
- Self-motivated, able to work with minimum supervision and a passion to learn and grow
- Willingness to travel extensively throughout the region. Flexibility to work all shifts including evenings and weekends.

Why The Brick?:

- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off
- Be a part of Canada’s largest home furnishings retailer
- We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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