Optometric Assistant

Are you an energetic team player who is friendly, self-motivated, and detail-oriented with experience in the eye care field??

We are a full-scope optometry office looking for an experienced Optometric Assistant / Sales Associate, to join our team on the Stoney Creek mountain.

The Optometric Assistant / Sales Associate will process patient orders including taking the appropriate measurements, documenting patient charts and collecting fees. Communicating order fulfillment and dispensing procedures will ensure our patients have an optimum experience.

Job Responsibilities:

- Assist patients with frame selection
- Measure and complete full ordering process for patients
- Handle all minor repairs and frame adjustments
- Place all eyewear orders and work with the lab for appropriate delivery
- Communicate to patients delivery expectations according to the practices dispensing policies
- Manage all warranty replacements for patients and product returns to vendors
- Dispense eyewear to patients with a focus on delivering an exceptional customer experience
- Demonstrates a working knowledge of insurance benefits and the ability to communicate said benefits to patients

Competencies:
Sales Skills
Must possess a high degree of sales skills. The ability to effectively communicate the benefits of all optical products is required.

Customer Service
Providing our patients exceptional service is a cornerstone of our brand.

Communication Skills
The Optometric Assistant / Sales Associate must be able to effectively communicate with our patients around all our optical products including frames, lenses, etc. Communicating technical product information which the patient can understand.

Technical Abilities
Must be able to accurately measure and record all patient information. Attention to detail relative to prescriptions, PDs, and checking the accuracy of eyewear received from the lab, etc. is essential.

Pace of the Environment
Must be able to work at a fast pace. Effectively handling multiple tasks and patients at one time, while focusing on the individual patient experience.

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$25.00 per hour

**Benefits**:

- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person