Business Application Specialist
3 weeks ago
**Description**
**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**
**Responsabilities**:
- Be the primary interface with IT organization for 2nd level support for issue resolution.
- Participate in the benefits evaluation in support of business cases for mods and IT initiatives.
- Document business requirements for system modifications.
- Using self-serve IT Tool, design & develop non-operational business reporting tools (e.g. PowerBI, Power Apps etc), including producing detailed documentation on the tool.
- Document business requirements for reports and dashboards for development by the BI team.
- Test new releases & delivered fixes and provide sign-off for area or responsibility.
- Document system procedures and processes to provide support in understanding system functionality and to support training requirements.
**Qualifications**
- University degree in in a relevant field of study
- Experience in project management an asset
- Experience in performing in the role of a Business Analyst, specifically documenting business requirements.
- User knowledge of TRAX and other relevant IT system in the business area.
- Familiarity with the processes and procedure for maintenance, engineering and supply chain in an airline, an asset.
- PC skills: Windows, Word, Excel, PowerPoint, MS Access, Visio, PowerBI, Power Apps.
- Experience in problem analysis and resolution
- Sense of initiative, self-discipline and proactive thinking.
- Team player.
- Flexibility and willingness to work extended hours, including weekends as required.
**Conditions of Employment**:
**Linguistic Requirements**
**Diversity and Inclusion**
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
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