Logistics Coordinator
2 weeks ago
**Logistics Coordinator - Ocean and Air**
ACTION ADVANTAGE LOGISTICS INC. - Pointe-Claire, QC H9R 5N3
**Job description**
Logistics coordinator - Ocean And Air role will be directly responsible to oversee the smooth flow of goods and services in the supply chain.
You are accountable for developing and maintaining positive relationships with air, ocean, and road partners, while communicating and coordinating with carriers, co-loaders, truckers, customs brokers, and other service providers.
Additionally, you will work closely with customers to provide shipping and logistics solutions, such as LCL, FCL, LTL, TL, and consolidation.
This is full-time position, Monday-Friday 8 : 00 am to 5 pm.
Responsibilities and Accountabilities:
- Entering shipments into Transportation Management System (TMS) and obtaining documentation, submitting payment to steamship lines and agents.
- Arranging Door to Door delivery, coordinating air / ocean / truck forwarding moves, and opening files while completing EManifest.
- Ensuring proper sourcing of partner carriers and meeting delivery requirements in a timely fashion, while tracking and tracing orders on a daily basis and updating TMS and customers.
- Monitoring on-time delivery appointments and communicating with shippers and consignees, while negotiating service and price with clear expectations.
- Providing solutions for customer demands, and thinking outside the box to ensure excellent customer service.
- Providing rates to the sales team, completing performance reports for all carriers with monthly meetings, and implementing continuous improvement.
- Implementing procedures to prevent issues while performing general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing.
- Upselling and making inside sales calls to increase business opportunities.
- Performing other tasks and projects as assigned.
- Negotiate service and price with clear expectations.
- Think outside the box to provide solutions for customer demands
- Provide rates to the sales team
- Complete performance reports for all carriers with monthly meetings and implements continuous improvement
- Implement procedures to prevent issues
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing
- Upselling and inside sales calls
- Other tasks and projects as assigned
- Fluent in English and French (Writing / Reading)
- The ability to speak / write proficiently in Mandarin is an asset.
- Minimum 2 years experience in freight forwarding Industry.
- knowledge of LTL, TL within Canada, and crossborder
- Strong Knowledge of Ocean, Air FCL, and LCL
- Geographical Expertise including mileage, transit time, and DOT governance
- Ability to provide exceptional customer service to internal and external partners
- Excellent communication and interpersonal skills
- Strong telephone skills and etiquette and exceptional customer service skills
- Efficient computer skills in Excel, Outlook and Gmail.
Pay: $36,425.79-$65,000.00 per year based on experience.
Additional pay:
- Commission pay
**Benefits**:
- Casual dress
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- On call
- Weekends as needed
**Experience**:
- logistics: 3 years (required)
Work Location: In person -Montreal,Quebec
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FRANÇAIS
**Coordinateur Logistique - Océan et Air**
ACTION ADVANTAGE LOGISTICS INC. - Pointe-Claire, QC H9R 5N3
Le coordinateur de la logistique - Océan et Air sera directement responsable de la supervision du flux régulier des marchandises et des services dans la chaîne d'approvisionnement.
Vous êtes responsable du développement et du maintien de relations positives avec les partenaires aériens, maritimes et routiers, tout en communiquant et en coordonnant avec les transporteurs, les co-chargeurs, les camionneurs, les courtiers en douane et les autres prestataires de services.
En outre, vous travaillerez en étroite collaboration avec les clients pour leur fournir des solutions d'expédition et de logistique, telles que LCL, FCL, LTL, TL et consolidation.
Il s'agit d'un poste à temps plein, du lundi au vendredi, de 8 h à 17 h.
Responsabilités et obligations:
- Saisir les expéditions dans le système de gestion des transports (TMS) et obtenir la documentation, soumettre le paiement aux compagnies maritimes et aux agents.
- Organiser la livraison de porte à porte, coordonner les transports aériens, maritimes et routiers, et ouvrir les dossiers tout en complétant le Manifeste électronique.
- S'assurer que les transporteurs partenaires sont correctement sélectionnés et que les exigences de livraison sont respectées dans les délais impartis, tout en assurant le suivi quotidien des commandes et en mettant à jour le système TMS et les clients.
- Contrôler les rendez-vous de livraison à temps et communiquer avec les expéditeurs et
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