Practice Manager

3 weeks ago

Kingston, Canada dentalcorp Full time

**About us**:
dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. To learn more, visit dentalcorp.ca

**Schedule**: Full-time

**The opportunity**

**Why Should You Join?**
- **Career development**: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
- **Inspirational leadership**: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
- **Competitive compensation & benefits**: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
- **Established and stable practice**: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
- **Health & Safety and Compliance**: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
- **Network of experienced dental professionals**: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
- **Respect for our people**: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other's unique strengths and contributions.
- **Work-life flexibility**: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

**Key Responsibilities**:
**_ Operational Planning & Execution_**
- Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
- Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

**_Compliance & Patient Safety_**
- Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
- Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
- Work in accordance with the practice's Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

**_Leadership_**
- Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
- Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
- Support recruitment efforts to interview dental professionals and assess for best fit.
- Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

**About You**:

- University or College Diploma in business or office administration
- 3-5 years experience in either a clinical setting, retail sales or customer service environment
- Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
- Strong business acumen and extensive experience in budgeting and forecasting
- Experience with dental software systems and Microsoft Office is preferred
- Strong commitment to maintaining health regulation and operational standards
- Willingness to work varied hours to align with business needs

**Total Rewards + Perks**

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. We are continuously evolving and enhancing the programs to offer ou

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