Live Chat Assistant

3 weeks ago


Laval, Canada Wiedemann Sicherheitsbeschläge GmbH Full time

**About the Role**:
This role offers the opportunity to work closely with the business owner, a highly experienced eCommerce consultant, as a personal assistant, which includes a diverse set of responsibilities across client management, sales opportunities and managing day-to-day business operations.

**Key responsibilities will include**:

- Phone answering / general client communication
- Digital Project coordination
- Meeting agendas and notes
- Client helpdesk support / live chat
- CRM management
- Website & Social Media updates
- Documentation & process improvement

**About You**:
Successful applicant will ideally have:

- Great sense of humour and enthusiastic attitude
- Exceptional organisation and communication skills
- Meticulous attention to detail
- Confidence to speak your mind
- Min 1 year experience with office administration
- Well-crafted writing skills for executive-level correspondence
- Highly competent computer skills

**Salary**: $22.50-$26.67 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)


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