Certified Technician

3 days ago

Acheson, Canada WillScot | Mobile Mini Full time

At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.

We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot Mobile Mini and who we are, click here.

Come build your future with us

**ABOUT THE JOB**:
The Service Technician is responsible for safety, quality work associated with Get Ready, and Refurbishment activities to all WSMM products. The Service Technician is expected to fully comply with all WillScot Mobile Mini policies and all relevant WSMM and regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-efficient, and high quality manner.

**WHAT YOU'LL BE DOING**:
Safety
- Acts in accordance with WillScot Mobile Mini Safety, Transportation, and Environmental Policies
- Leads and acts to promote employee health and safety results through creating a safer workplace, DuPont STOP, training and observations, and regularly scheduled assessments of the branch
- Attends periodic safety meetings
- Maintains a clean and organized work area

Fleet & Efficient Use of Resources
- Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10%
- Performs repairs, and modifications (where applicable), to all products to include framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
- Performs certified trades work on units on at least one of the following: plumbing, electrical, carpentry
- Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
- Performs service related tasks in the yard, as requested by the Branch Operations Leader/Production Supervisor, to include check-in/out (off/on rent) inspections of off rented buildings by physically inspecting to determine repair scope of work, as well as damages for invoicing the customer. Create floor plan drawings as needed and relocate fleet units within the branch lot
- Performs HVAC system checks and maintenance per company guidelines
- May be assigned all duties pertaining to Field Service Tech (see JD) as business dictates

Customer Focus
- Uses Net Promoter System (NPS) to provide timely correspondence and to address internal issues
- Ensure On Time in Full Deliveries and Returns
- Drives high levels of product quality (

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