Ers Administrator

1 week ago

Edmonton, Canada Oilers Entertainment Group Full time

Job Details

Description

Oilers Entertainment Group (OEG) delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to **WIN. ON and OFF the ICE.**

**ERS Administrator**

**Your Focus in This Role**
- Support raffle operations for WIN50 clients including the Edmonton Oilers Community Foundation.
- Manage the conduct of the raffle technology platform.
- Support operations at in-venue events at Rogers Place and other clients as required.
- Oversee administrative responsibilities of the raffle platform, including the scheduling of raffle events, preforming draws and ticket information look up.
- Maintenance of ongoing reporting and documentation.
- Utilization of Shopify and other e-commerce platforms.
- Support the training of 50/50 Sellers and Volunteers at in-venue events.
- Respond and resolve guest inquires, complaints and concerns during in-venue events.
- Interact with guests, co-workers, supervisors, and management in a friendly and professional manner.
- Set a positive example for 50/50 Sellers and Volunteers to encourage raffle sales.
- Ensure raffles are conducted in accordance with the official raffle rules.
- Ensure all policies and regulations (i.e. AGLC) are upheld.
- Other duties as assigned.

**Does this sound like you?**
- Excellent interpersonal skills with the ability to communicate effectively with people while maintaining a graceful and professional manner.
- Demonstrates an understanding of the link between their job responsibilities and overall charitable goals; performs the job with these broader goals in mind.
- Organized, self-motivated with success in setting and meeting objectives.
- Work in fast paced environments and resourceful under pressure.
- Ability to work well independently and in team settings.

**Education & Experience**
- Two-year post-secondary education in business administration or a related field.
- Two years administration or customer experience.
- Intermediate proficiency in Microsoft Office is required.
- Experience using Microsoft Teams, Office 365, SharePoint, Outlook is an asset
- Must be eligible to obtain registration with AGLC as an ERS Administrator (including Criminal Record Check).
- Experience in online raffles is highly valued.
- Knowledge of AGLC Raffle regulations is preferred.

**Next Steps**
Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team. Our organization is committed to being fully vaccinated against COVID-19. We require the successful applicant to disclose their vaccination status and provide proof of their full COVID-19 vaccination.

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