Program Assistant, Community Services

4 days ago

Toronto, Canada BETTER LIVING HEALTH AND COMMUNITY SERVICES Full time

**Program Assistant, Community Services**

Better Living Health and Community Services has an opening for the part-time hourly position of _Program Assistant, Community Services_. Position will average 28 hours per week. This position is responsible for providing administrative and program support to the client service delivery teams of Transportation and Home Maintenance.
- Completion of a 2 year Post-Secondary Education in Social Services, Gerontology or a related field
- A minimum of 1 year experience working in a home and community care office setting and/or comparable experience
- Excellent computer skills, including proficiency with Microsoft Office and the ability to become familiar with organization-specific programs and software.
- Strong verbal and written communication skills
- Excellent customer service skills
- Organized self-starter with demonstrated ability to initiate and prioritize a daily workload
- Ability to work independently and in a group setting
- Working knowledge of AlayaCare, Trapeze, DriversMate, Easy care, and Microsoft Office is an asset
- Successful completion of a Vulnerable Sector Screening within one month of employment
- Conduct Client intake via telephone inquiries, walk-in and online referrals for Home Maintenance Services
- Organize and prioritize daily service delivery tasks, including; program assessment, program orientation and first visit placement checks for Transportation and Home Maintenance Services
- Create and update Client records in AlayaCare, Trapeze and Easycare
- Assist with database management and carry out Client end of service activities
- Arrange program correspondence, send out client information packages, facilitate seasonal mail outs to Clients, develop and distribute bimonthly Group Ride calendar Provide coverage support as required to Transportation, Home Maintenance and Meals on Wheels
- Contribute to the implementation of department outreach initiatives
- Perform other duties when required including, but not limited to: Attend agency staff meetings, provide members of the department assistance with other functions as required
- Provide services in keeping with Better Living Health and Community Services’ Mission, Vision and Beliefs and Client Declaration of Values
- Adhere to the principles and expectations outlined in the Code of Conduct

**To Apply**:
**Job Types**: Part-time, Permanent

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Toronto, ON M3C 2C3: reliably commute or plan to relocate before starting work (required)

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