Customer Service Associate

2 weeks ago


Edmonton, Canada Foundever Full time

**Location Requirements**: Must legally reside Canada. Currently hiring in AB, SK, MB, NB, NS, NL and PE

**Core Responsibilities**:

- Handle inbound service calls, while providing accurate account and product information
- Understand and strive to meet or exceed metrics while providing excellent customer service
- Navigate through multiple systems

**Work with Us and You'll Enjoy**:

- Hands-on, 100% paid training
- Work from home benefits include saving time, money, and the environment
- Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
- Professional skills development to help your career

**Qualifications**:

- You are 18 years of age or older
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit 40 working hours per week and can work a flexible schedule
- You have a minimum of 6mth customer service or call center experience, retail experience an asset

**Equipment & Internet Requirements**:

- Internet speed - 5.0 Mbps download speed and 3.0Mbps upload speed
- Desktop computer with Windows 10 (Apple/Mac, tablets, Winbooks, smart devices, Windows Mini PC's, Chromebook & Android systems are not compatible)
- Dual Monitors

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

**EEO Statement**
- Please note that Foundever Canada Corporation headquarters is based in Ontario. Any other position would be a remote position._

**Job Types**: Full-time, Permanent

Pay: $15.00-$17.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: Remote



  • Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers, as well as a supporting, caring and positive environment for our employees. **Working as a Customer Service Agent, you will**: - require Collections experience - Provide exceptional customer service...


  • Edmonton, Canada Epiroc Customer Center Full time

    _**Customer Care Representative - Edmonton, AB**_ **RESPONSIBILITIES**: Provide commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...

  • Customer Care Lead

    2 days ago


    Edmonton, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Edmonton, AB**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...


  • Edmonton, Canada City Fit Shop Inc. Full time

    **Sales Associate** Are you passionate, positive, and great at building rapport? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper? Look no further - this could be the role for you! **Skills/Qualifications** - Customer service skills a must. - Experience with MS Teams, Office an asset. -...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...


  • Edmonton, Canada Black Gold Marketing Group Ltd. Full time

    Are you looking for a new career? Do you like helping people? Do you feel like you are a great communicator? Trying to do something more in your life in a competitive, fast - paced, customer focused environment? Black Gold Marketing Group is looking for full-time Customer Service and Sales Reps for our new sales team. These are IN-PERSON positions, not...


  • Edmonton, Canada City Fit Shop Inc. Full time

    **Sales Associate** Are you passionate, positive, and great at building rapport? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper? Look no further - this could be the role for you! **Skills/Qualifications** - Customer service skills a must. - Experience with MS Office. - Proficient Computer...

  • Service Advisor

    21 hours ago


    Edmonton, Canada Bettcher's Auto Service Ltd Full time

    Marty Bettcher started his business 30 years ago with a passion to share his knowledge about cars. Marty's motto to "make it right" has grown us into a full service automotive shop with 5 bays and numerous team members, many of which are family. **Duties** - Greet customers and provide exceptional customer service throughout their visit - Listen to...


  • Edmonton, Canada Dana Hospitality LP Full time

    Here we GROW AGAIN!!! Calling out to all experienced Food Service Associates out there who are looking to progress their career in the Food industry. Look no further! Dana Hospitality is a Canadian owned food service provider that focuses on making culinary creations from scratch using fresh local ingredients. We are passionate about the whole foods and...


  • Edmonton, Canada Raymond James Financial, Inc. Full time

    **Client Service Associate** - 2401480 - At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their...


  • Edmonton, Canada Raymond James Financial Full time

    Job Description - Client Service Associate (2401480) Client Service Associate - 2401480 At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking...


  • Edmonton, Canada Raymond James Financial Full time

    Job Description - Client Service Associate (2401480) Client Service Associate - 2401480 At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking...

  • Licensed Associate

    Found in: Jooble CA O C2 - 2 weeks ago


    Edmonton, AB, Canada DGA Careers Full time

    Business Service Associate - 8088 - IW-8088 Business Service Associate - 8088 Our client is looking for an individual who is interested in getting their start in an Insurance Career as a Business Service Associate. This role reports to the VP Operations/Director of Service or Delegate. Customer service is key, and you will be depended on to find and...


  • Edmonton, Canada Harvard Developments Corporation Full time

    Harvard Developments has an immediate opening for a Tenant Service Associate to join its facility management team in Edmonton to work within an office environment fulfilling tenant service requests and performing general maintenance tasks. Responsibilities include a variety of services such as assisting with minor office moves, restocking and maintenance of...


  • Edmonton, Canada belairdirect Full time

    JOB DESCRIPTION Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.   Intégrez un...


  • Edmonton, Canada KO AUTO FINANCE Full time

    KO Auto Finance is seeking a dedicated and detail-oriented individual to join our team as a Delivery Coordinator/Customer Service Manager. In this role, you will play a crucial part in the customer journey, ensuring that vehicle deliveries are seamless and customer satisfaction is maintained at the highest level. **Responsibilities**: **Coordinate...


  • Edmonton, Canada Window Mart Inc. Full time

    **Office Assistant** Window Mart Inc. is the leading provider of windows and doors in Alberta, Saskatchewan, and Ontario. We specialize in supplying and installing beautiful, high-quality, and energy-efficient, windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service Window Mart company is looking...