Specialist Navigator

3 weeks ago

Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

**Specialist Navigator - Referral Coordinator**

**Permanent Full-Time 1.0 FTE (37.5 hours/week)**

Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the multidisciplinary team, delivering consistent quality care to meet the patient/client's needs. The Specialist Navigator accepts responsibility for continuing competency through ongoing professional development including participation in education programs, research, and quality activities.

The Specialist Navigator adheres to professional administrative standards, and the Edmonton O-day’min Primary Care Network (EOPCN) policies and procedures. The Specialist Navigator practices in a setting where patient/client care needs are well defined and established, and where changes in the health condition of the client are predictable.

**KEY RESPONSIBILITIES & DUTIES**
- Provide support for family physicians by contacting patients to confirm attachment, arrange for lab tests, diagnostic imaging, and other appointments
- Track statistics for EOPCN reporting on screening compliance and completion
- Maintain ongoing tracking and appropriate documentation of referrals
- Confirm all appointments and related medical tests with the patient
- Record complete and accurate relevant data for every patient / client in a retrievable form according to EOPCN policies and record updated information in the EMR (Electronic Medical Record)
- Act as the referral navigator for patients, physicians, and clinic staff
- Investigate and follow up on missing or outstanding specialist appointments as required
- Book initial specialist appointments
- Prioritize urgent referrals as required
- Chart relevant data into the scheduling calendar or EMR e.g., record faxes sent, etc.
- Record and document all pertinent, updated information in the EMR

**QUALIFICATIONS**
- High school diploma
- Graduate of an approved Medical Office Assistant (MOA) program or equivalent clinical experience preferred, and medical terminology
- Experience using electronic medical records
- A minimum of one year’s experience in a medical office setting is required
- Proven clerical and computer experience
- Demonstrated ability to work in a busy, multi-program environment
- Excellent communication and customer service skills, and positive, patient-focused professionalism
- Able to prioritize and manage multiple processes and tasks
- A Criminal Record/Police Information Check with Vulnerable Sector check

**APPLY TODAY**

The EOPCN offers a competitive compensation package with comprehensive benefits, opportunities for continuing education and career growth, and an outstanding work environment.

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Medical Office: 1 year (required)

Licence/Certification:

- Medical Office Assistant (MOA) Certificate (required)

Work Location: In person

  • Specialist Navigator

    1 week ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Specialist Navigator** Permanent Full-Time 1.0 FTE (37.5 hours/week) Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the multidisciplinary team, delivering...

  • Specialist Navigator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Permanent Full Time 1.0 FTE (37.5 hours/week)** Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the multidisciplinary team, delivering consistent quality...

  • Referral Coordinator

    4 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Referral Coordinator / Specialist Navigator** Permanent Full Time 1.0 FTE (37.5 hours/week) Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the...

  • Referral Coordinator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Specialist Navigator** Permanent Full-Time 1.0 FTE (37.5 hours/week) Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinical setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the multidisciplinary team, in the...

  • Referral Coordinator/ Specialist Navigator

    4 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Referral Coordinator / Specialist Navigator** Permanent Full Time 1.0 FTE (37.5 hours/week) Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the...

  • Referral Coordinator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Referral Coordinator / Specialist Navigator** **Temporary Full Time 1.0 FTE (37.5 hours/week) until January 31, 2026** Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in...

  • Referral Coordinator/ Specialist Navigator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Referral Coordinator/** **Specialist Navigator** **Permanent Full Time 1.0 FTE (37.5 hours/week)** Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the...

  • Specialist Navigator/referral Coordinator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Specialist Navigator/Referral Coordinator** **Permanent Full Time 1.0 FTE (37.5 hours/week)** Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the...

  • Referral Coordinator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Referral Coordinator / Specialist Navigator** Temporary Full Time 1.0 FTE (37.5 hours/week) until January 31, 2026 Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in...

  • Referral Coordinator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Specialist Navigator** Temporary Part Time 0.6 FTE (22.5 hours/week) from January 15, 2025 to June 30, 2025 Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration...

  • Referral Coordinator

    2 weeks ago

    Edmonton, Canada Edmonton O-day'min Primary Care Network Full time

    **Specialist Navigator/Referral Coordinator** Permanent Full Time 1.0 FTE (37.5 hours/week) Reporting to the Clinical Supervisor, the Specialist Navigator supports the delivery of Primary Care Services in the interdisciplinary clinic setting. The Specialist Navigator uses administrative processes as a member of, and in collaboration with, the...

  • Renewable Energy Regulatory Specialist

    3 days ago

    Edmonton, Alberta, Canada NextEnergy Capital Group Full time

    OverviewWe are seeking a talented Renewable Energy Regulatory Specialist to join our team. As a key player in our development department, you will be responsible for navigating complex regulatory frameworks, managing public consultations, and ensuring compliance with municipal, provincial, and federal regulations.The ideal candidate will have 5+ years of...

  • Community Engagement Specialist

    3 days ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    About the RoleThis position plays a critical role in fostering meaningful relationships with Indigenous communities and stakeholders across Alberta. As the Indigenous Liaison Specialist, you will report directly to the Director, Indigenous Liaison and be responsible for cultivating and sustaining respectful, productive relationships with various Indigenous...

  • Intake Specialist

    4 weeks ago

    Edmonton, Canada AdaptAbilities Full time

    AdaptAbilities is registered charity that provides an essential service to individuals with special needs and their families. Our unique programs promote positive self care and wellbeing, empowering individuals to grow, succeed and belong. We are looking for dedicate professionals who share this vision to join our team. This is an opportunity to make a...

  • Intake Specialist

    4 weeks ago

    Edmonton, Canada AdaptAbilities Full time

    AdaptAbilities is registered charity that provides an essential service to individuals with special needs and their families. Our unique programs promote positive self care and wellbeing, empowering individuals to grow, succeed and belong. We are looking for dedicate professionals who share this vision to join our team. This is an opportunity to make a...

  • Client Care Specialist

    4 weeks ago

    Edmonton, Canada Tailz Full time

    Client Care Specialist Our Client Care Specialists support our team in providing a fantastic pet care experience by supporting the needs of our clients as they arrive, depart or make reservations for future visits! Do you love talking about pets and enjoy the client service experience? Maybe this is the job for you! This position requires a self-motivated,...

  • Procurement Specialist

    2 weeks ago

    Edmonton, Canada Vantix Systems Inc Full time

    **Description** Our Client is seeking an Senior Procurement Specialist to manage a portfolio of procurement files. **Skills** - RFQ, RFP, Concurrent Projects **Type** - Contract **Experience Required/Mandatory Skills** - The proposed resource must have demonstrated public sector procurement experience working within a public sector organization (5+...

  • Client Specialist, Group Benefits

    1 week ago

    Edmonton, Canada Lloyd Sadd Full time

    THE ROLE The Client Specialist plays a vital support role focused on addressing inbound queries and aiding with clients of all sizes. Internal collaboration is key for developing innovative solutions that guarantee Client satisfaction. The Specialist has a deep understanding of client needs and continuously evolves their knowledge of business dynamics. This...

  • Program Specialist

    6 days ago

    Edmonton, Canada NAIT Full time

    Do you have a passion for enabling students to fulfil their academic and career goals? We are looking a Program Specialist to provide individualized academic progression guidance and coaching supports our students in the JR Shaw School of Business (JRSSB). Program Specialists focus on holistically supporting and empowering students as they work towards...

  • Accessibility Specialist

    3 weeks ago

    Edmonton, Canada EBSCO Information Services Full time

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....