Bilingual Customer Service Specialist
2 weeks ago
Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, offers a stimulating work environment as well as advantageous working conditions.
Oral Science is currently looking for a **Bilingual** **Customer Service Specialist**.
**Main responsibilities**:
- Process and approve orders from customers, wholesalers and representatives
- Manage customer returns and complaints
- Welcome visitors
- Support other departments as needed
**Required profile**
- Perfect bilingualism required (english/french), both verbal and written
- At least 2 years of experience in customer service
- Professional attitude and customer-centric approach
- Ability to learn quickly and attention to detail
- Computer skills (use of several software systems at the same time), Experience with Mac (an asset)
- Punctual, organized and able to multi-task (essential)
- Knowledge of the dental field (an asset)
**Type of employment**
- Permanent, in-office, full-time position, Monday to Friday, 9h00 a.m. - 5h00 p.m.
- Oral Science offers competitive compensation including a group savings plan as well as a medical and dental insurance program.
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (required)
**Language**:
- French (required)
- English (required)
Shift availability:
- Day Shift (required)
Work Location: In person
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