Project Coordinator

1 week ago

Langley, Canada Merit Kitchens Full time

Working in our award-winning flagship showroom, the Service Coordinator is the key liaison for the Design-Sales team in fulfilling customer kitchen orders. They will greet clients in our showroom, coordinate orders and logistics for cabinets, parts, accessories, countertops and installation. They will also assist with organizing special projects and events.

**Key Responsibilities**:
**Coordination**:

- Process customers payments.
- Create, submit, schedule, track and receive orders for cabinets and all peripherals.
- Coordinate installations.
- Continuously monitor customers’ projects and problem solve where necessary.
- Coordinate regular supplier meetings.

**Administration & Customer Service**:

- Greet clients, monitor the phones, and web leads, set up meetings for the designers.
- Maintain files and paperwork.
- Ongoing communications with manufacture, suppliers, and installers.
- Generate PO’s, accept and process received goods.

**Marketing**:

- Support marketing department through coordinating showroom events with interior designers, contractors, and installers.
- The Service Coordinator may perform other duties as delegated by Management.
- 2+ years of project coordination experience within the construction industry.
- 3+ years of customer service experience.
- Strong Project and Time Management Skills.
- Detail oriented, focused, and able to manage multi tasks with deadlines.
- Strong computer skills. (Microsoft Office 365, Hubspot CRM, Project Management tools)
- Effective Written and Verbal Communication Skills.
- Works Well in a Team Environment and Maintains a Professional Image.
- Kitchen cabinet industry experience is considered an asset.

**Compensation**: Annual salary range based on experience: $55,000-$65,000

**Benefits**:
**We offer competitive wages and bonuses along with a comprehensive benefits package including**:

- Extended health care.
- Dental, vision, life, and disability insurance.
- Vacation.
- Company RRSP.
- Free on-site parking, and much more.

We are proud to be an inclusive workplace committed to building a team culture. Merit Kitchens provides opportunities to all employees and applicants without regard to race, religion, national origin, age, gender identity, sex, sexual orientation, marital status, persons with disabilities, or any other characteristic protected by applicable law.

**About Merit Kitchens**:
It was over 50 years ago that Merit Kitchens was founded by craftspeople in Vancouver, British Columbia, Canada, and began providing Western Canada with high-quality kitchen cabinets. The company has long since grown into a world-class supplier of beautiful cabinetry, representing superior quality and extraordinary value. Today, Merit’s product can be found in homes throughout Canada, the United States, and parts of Asia. Our Mission it to continue the tradition of craftsmanship excellence while embracing the innovations of tomorrow

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