Customer Service Representative
3 weeks ago
**Scope**
Our growing transportation business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
**Responsibilities**:
- Document each file in compliance with the procedure and standards of the company.
- Continually update customers as to the status of each order as required and solve customer specific freight issues.
- Accurately enter data and create various reports for internal/external use.
- File different kinds of documents.
- Other related duties required by management
Requirements:
- Must have experience in the Logistic Industry
- Must be proficient with Microsoft office
- Able to work and learn in fast-paced environment
- Ability to multitask
- Ability to work effectively, efficiently, and courteously with other staff
- Ability to prioritize and organize work effectively
- Ability to work in a high-volume environment and meet deadlines.
- AS400 knowledge is a bonus
**Job Types**: Full-time, Permanent
**Salary**: $19.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
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