![Days Inn Hinton](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
4 weeks ago
**Must be available for a variety of shifts**:
- 3:00 pm - 11:00 pm and BackUp Shift of 6:00 pm - 11:00 pm
**Responsibilities**:
- Greet guests as they arrive and during their stay
- Check guests in and out of the hotel
- Ask for identification and ensure that the provided credentials are accurate
- Operate hotel switchboard, take calls provide information, and transfer calls
- Provide guests with room keys
- Answer questions regarding the hotel’s services, charges, and travel directions
- Provide guests with directions around the hotel
- Balance the end of the shift
- Tidy Lobby plus **other side duties as assigned**:
- Prepare housekeeping reports for the following day
- Prepare and set up breakfast items in the Breakfast Room
- Able to work alone and handle guest complaints or issues
**QUALIFICATIONS and Experience**:
- Warm and caring personality; previous customer service experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Attention to Detail.
- Excellent written and verbal communication skills
- Ability to handle stressful situations in a calm, professional manner
- Strong computer skills
- Currently Eligible to work in Canada
- **MUST be Bondable**:
- This position requires availability to work a variety of shifts
- If requested, must be able to supply a background check
- **ONLY those selected for an interview will be contacted**:
- **NO PHONE CALLS PLEASE**
**Job Type**: Part-time
Pay: From $16.00 per hour
Expected hours: 16 - 32 per week
Schedule:
- 8 hour shift
Application question(s):
- Are you currently residing in or near Hinton?
Work Location: In person
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