Service Technician

3 months ago

Dartmouth, Canada Techtronic Industries Canada, Inc. Full time

At TTi, people come for the opportunity and stay for the culture

Job Description Summary

**Job Description**:
About TTI Canada

TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. We cover a wide range of industries, and our customers vary from consumers to professionals. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus provides TTI with a platform for sustainable leadership and growth.

Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our customers have access to leading brands such as Milwaukee®, RYOBI®, Hoover®, and HART®.

TTI is where culture meets opportunity. We are fast-paced, our team is highly energetic, and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward you TTI is a place to explore your potential, where wins are celebrated, and leaders are visible and accessible.

**Job Description**:
Location: Dartmouth, Nova Scotia

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.

Hours: Mon - Fri 8:00 AM - 4:30 PM

What You Will Do
- Delivery of best-in-class service to our customers
- Logging in tools, assessing, and repairing tools
- Follow standardize repair process
- Prioritize in-branch repairs
- Conduct warranty assessments and instant tool replacements
- Meet productivity targets
- Provide support to different departments and roles.
- Continuously develop and maintain a strong product knowledge
- Other duties as required

What You Will Bring
- High school diploma or equivalent
- Must possess mechanical aptitude and demonstrate repair experience
- Strong computer skills
- Highly organized and strong communication skills
- Team-oriented and also be capable of working independently
- Overtime can be expected during busy times
- Result focused, goal driven, and deliver results from an individual and team perspective

What you Will Get
- Competitive Base Salary and Bonus Structure
- Health Benefits Coverage, including Vision Care, Dental Care,
- $500 yearly renewing Wellness Program,
- Registered Retirement Savings Plan with Employer Matching Contributions
- And much, much more

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