Csr - Customer Service Representative
7 months ago
**Andy's Tire Shop Limited is seeking a full time Customer Service Representative/Service Advisor for our Kingston location.**
**Tire and Auto experience required**
**ALL APPLICANTS MUST CURRENTLY BE LIVING IN NOVA SCOTIA**
**The Service Advisor** works closely with the Branch Manager to keep operations running seamlessly. The Service Advisor is responsible for the full customer service experience.
The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind and strives to be a product knowledge expert, ensuring the business provides each customer with a personalized service experience.
Key Accountabilities
- Provide a high level of customer service in line with our company goals.
- Provide product knowledge information to customers in a confident and friendly manner.
- Provide detailed pricing terms and prepare and present customer quotations.
- Present customer feedback to store management team on an ongoing basis.
- Sell within company product lines and margin structure.
- Follow the training provided and mentor fellow teammates to foster a learning environment.
- Maintain a high level of cleanliness to represent a positive company image.
- Follow-up on all appointments, such as service reminders, or missed appointments.
- Keep customer information and records up-to-date.
**Requirements**:
- Experience in customer service.
- Experience in the automotive industry. Costar experience is considered an asset
- Strong knowledge of Microsoft Office products, including Excel, MS Word, office 365, and Outlook.
- Excellent verbal, written communication and influencing skills.
- High level of accuracy and attention to detail.
- Ability to work in a fast-paced working environment.
- Experience with ERP, CRM, or data management systems.
- Team player attitude.
- Prompt and courteous.
- Enthusiastic personality
All new staff must have clean criminal background and driving abstract.
**Job Types**: Full-time, Fixed term contract
**Salary**: From $16.50 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer service: 3 years (required)
- auto industry: 1 year (required)
Licence/Certification:
- Clean criminal background (required)
Work Location: In person
-
Csr - Customer Service Representative
7 months ago
Kingston, Canada Tony Deodato & Sons Ltd. Full timeTony Deodato & Sons is Kingston’s premier provider of wholesale produce, servicing restaurants, retailers, and institutions in southeastern Ontario since 1923. We are expanding our team, seeking a full-time customer service representative who will play an integral role in developing and maintaining positive relationships with our customers. - is personable...
-
Customer Service Representative
7 months ago
Kingston, Canada CB Canada Full timeHello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. Our purpose is to make life accessible. Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...
-
Customer Service Representative
7 months ago
Kingston, Canada Martin Group Full timeJob Overview: **Responsibilities**: **Customer Service** - Consistently provide outstanding customer service. - Whether over the telephone or in person, use consultation-based sales to grow the customer base. - Respond to on data management inquiries & requests received through the website or data management software. - Respond to inquiries, concerns, or...
-
Certification Services Representative, Kingston
6 months ago
Kingston, Canada Certification Services Representative Full time**Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...
-
Customer Support Representative
7 months ago
Kingston, Canada Casino Time Full time**Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Overnight and Weekend Availability...
-
Customer Support Representative
6 months ago
Kingston, Canada Casino Time Full time**Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Weeknight and Weekend Availability...
-
Customer Support Representative
7 months ago
Kingston, Canada Casino Time Full time**Job Description - Customer Support Representative** **Overview**: Casino Time is a new iGaming operator within Ontario's regulated Charitable Gaming industry, which has been proudly providing direct fundraising to over 2000 charities for over 50 years. Casino Time is 100% Canadian owned and operated, and is dedicated to serving the Ontario region...
-
Customer Support Representative
6 months ago
Kingston, Canada Casino Time Full time**Job Description - Customer Support Representative** **Overview**: Casino Time is a new iGaming operator within Ontario's regulated Charitable Gaming industry, which has been proudly providing direct fundraising to over 2000 charities for over 50 years. Casino Time is 100% Canadian owned and operated, and is dedicated to serving the Ontario region...
-
Customer Experience Representative
7 months ago
Kingston, Canada John's Auto Service Full timeJob Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...
-
Csr (Customer Service Representative)
6 months ago
Kingston, Canada All-Risks Insurance Brokers Limited Kingston Full timeResponsibilities: - Provide exceptional customer service by addressing customer inquiries and resolving issues in a timely and professional manner. - Communicate effectively with customers to understand their needs and provide appropriate solutions. - Analyze customer feedback and identify areas for improvement in order to enhance the overall customer...
-
Customer Service Representative
6 months ago
Kingston, Canada TWO MEN AND A TRUCK Full timeLooking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...
-
Csr - Customer Service Representative
6 months ago
Kingston, Canada Earl Shaw Insurance Brokers Ltd. Full timeDescription **What we’re good at** We are one of the top independent insurance brokerages in the area. We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the community that we serve. We’re on a mission to build long lasting relationships with our clients, have a positive societal impact...
-
Customer Service Representative
2 months ago
Kingston, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Kingston, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...
-
Customer Service Representative
6 months ago
Kingston, Canada St. John Council for Ontario Full time**St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Kingston Branch.** **Responsibilities**: - Handle inbound and outbound customer calls in a...
-
Customer Service Representative
2 weeks ago
Kingston, Canada BMO Financial Group Full time945 Gardiners Rd Kingston Ontario,K7M 7H4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
4 months ago
Kingston, Canada BMO Financial Group Full time945 Gardiners Rd Kingston Ontario,K7M 7H4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
6 months ago
Kingston, Canada BMO Financial Group Full time945 Gardiners Rd Kingston Ontario,K7M 7H4 This position has a guaranteed 15 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to...
-
Customer Service Representative
6 months ago
Kingston, Canada BMO Financial Group Full time42 Bath Rd Kingston Ontario,K7L 1H5 This position has a guaranteed 22.5 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver...
-
Customer Service Representative
6 months ago
Kingston, Canada Motion LP Full timeMotion is hiring a Customer Service Representative to support our busy retail showroom and client desk in Kingston. This is full-time permanent position, working onsite Monday through Friday during normal business house. **About Motion**: Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and...
-
Wellness Customer Service Representative
6 months ago
Kingston, Canada Sigrid's Natural Foods Full timeWe are looking for a Wellness Customer Service Representative to join our team! If you like working with people and have a naturally friendly disposition, you will love this job! Your main responsibilities will be to provide positive customer service, provide recommendations, and be a new member of our awesome team. **Responsibilities and Duties** -...