Project Manager
2 months ago
**A PROPOS DE POTLOC
Grâce à Potloc, les plus grands cabinets de conseil et fonds de capital-investissement au monde transforment les enquêtes en informations stratégiques. Notre plateforme d’enquête complète est conçue pour être l’outil le plus rapide et fiable afin de comprendre les dynamiques du marché.
Avec une qualité d’échantillonnage inégalée, une analyse propulsée par l’IA et une gestion complète de la recherche, nous offrons à nos clients un avantage concurrentiel.
Depuis 2014, nous avons aidé plus de 500 entreprises internationales à collecter des données dynamiques à partir de plus de 343 millions de réponses B2B et B2C, couvrant tous les secteurs et régions.
Opérant à un niveau international, nous avons des bureaux en Amérique du Nord et en Europe
Nous encourageons l’évolution de carrière et accompagnons nos équipes à travers nos 4 valeurs fondamentales: AMBITION, APPRENTISSAGE, TRANSPARENCE et ESPRIT D'ÉQUIPE.
**MISSION
Potloc recherche un(e) Project Manager dynamique et motivé(e) pour rejoindre son équipe Montréalaise en pleine expansion. Votre mission sera de gérer de A à Z avec succès des projets d’études de marché quantitatifs, de garantir la satisfaction client et assurer la montée en gamme de nos services et produits.
**VOS RESPONSABILITÉS
- Gérer les projets d’étude de marché, de la signature à la livraison des données au client
- Comprendre précisément, en début de mandat, les besoins clients afin de calibrer leurs projets et trouver les solutions les plus adaptées versus leurs objectifs
- Retranscrire et coordonner les besoins clients aux équipes internes et externes: Sales, Product, Survey Programming, Terrain, etc.
- Être le point de contact privilégié des clients lors des phases opérationnelles: réunions de lancement, optimisation du questionnaire, points de suivi, livraisons des données finales
- Suivre l'avancement des projets et tenir les clients informés
- Établir et entretenir de solides relations avec les clients en vue d'optimiser leur satisfaction et leur fidélisation
- Promouvoir et faciliter l'intégration de la Potloc App (notre outil de visualisation des données) auprès des clients pour optimiser leur utilisation de l'outil
- Conduire l’innovation en proposant de nouvelles fonctionnalités et de nouveaux process grâce aux feedbacks clients
**LES QUALITÉS REQUISES
- 3 à 7 ans d'expérience en tant que chef de projet/chargé(e) d'études gérant des priorités concurrentes et des délais serrés
- Une première expérience significative en Market Research
- Expérience de l'échantillonnage des répondants et de l'élaboration de questionnaires
- Une expérience des panels de consommateurs et des études de marché online est un atout
- Autonome et axé(e) sur les résultats
- Vous avez un excellent jugement et une capacité à résoudre les challenges rapidement et efficacement
- Vous êtes à l'aise dans la gestion simultanée de plusieurs clients qui se trouvent à différents stades du parcours client.
- Vous excellez dans l'entretien de relations solides avec les prestataires et les clients
- Grandes capacités de communication
- Vous assurez un accompagnement client engagé et proactif, y compris dans des situations challengeantes
- Maîtrise de l'anglais, le français est un atout
**POURQUOI NOUS REJOINDRE?
\uD83D\uDCC8 Une startup dynamique avec une croissance rapide, des objectifs ambitieux et un fort esprit d’équipe
\uD83D\uDCDAUn excellent programme d'onboarding et de formation
\uD83D\uDCB8 Un package salarial attractif et des stocks options
\uD83D\uDCCA Un parcours de carrière clair et des évaluations de performance tous les 6 mois
\uD83C\uDF1E Un espace de travail entièrement rénové dans le Mile-End, lumineux, collaboratif et fun
\uD83C\uDFE1 Politique de travail hybride et jusqu’à 2 mois par an de Work from Anywhere
\uD83C\uDFD6 4 semaines de vacances et 5 journées personnelles
\uD83D\uDCC5 Des jours de congé supplémentaires pour les événements de la vie (déménagement, arrivée d'un enfant, mariage, etc.)
\uD83C\uDFE5 Une assurance santé compétitive pour vous protéger, vous et votre famille
**PROCESSUS DE RECRUTEMENT
- Échange avec un membre de l'équipe Talent (30 min)
- Entretien avec l'un de nos managers PM (30 min)
- Exercice pratique (1h)
- Offre d’emploi \uD83D\uDE4C**ABOUT POTLOC
The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.
With unrivaled sample quality, AI-powered analysis, and end-to-end research oversight, it all adds up to a competitive advantage.
Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.
Our team is dedicated to being the best end-to-end service
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