Guest Service Agent
3 weeks ago
Who are we? We run a fun and dynamic operation and we’re infamous for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking, are what create memorable experiences for our guests, and our team members.
**Responsibilities**:
- Night audit coverage required when needed
- Greeting and acknowledging guests in a professional and friendly manner
- Ensuring guest arrival and departures are handled in a confident, professional and friendly manner
- Making reservations for future arrivals and ensure special attention to details are taken
- Promote knowledgeable about the Hotel and its features, and the surrounding areas
- Handling cash and credit card transactions for guest accounts
- Balancing and maintaining cash floats
- Communicating with other departments to maintain a positive guest experience
- Other duties as assigned
Perks and Benefits:
- Employee F&B, Hotel discounts and industry perks
- Housing available
- Food and Beverage discounts
- Seasonal Bonuses and Commissions
- Job Requirements/Qualifications:
- Qualifications:
- Previous guest service experience
- Enthusiastic attitude
- Ability to adapt and think creatively
- Strong attention to detail
- Excellent communication in English
- Salary/Wage: $21
- Job Application Process:
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