Banquet Captain

**WESTIN**
- At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.

**The Impact You’ll Make**:
Our Food & Beverage Supervisor are responsible to monitor the daily operations of the Banquet Department, including providing support and guidance to fellow banquet associates to ensure a successful and effective operation ending in a positive guest experience.**The Wellness You Deserve**:
We’ll support you in and out of the workplace by offering:

- Team-spirited coworkers & encouraging management
- Learning and development opportunities
- Reward and Recognition Programs
- Staff Accommodation (based on availability)
- Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
- Complimentary Staff Meal

**What we are looking for**:

- A warm, people-oriented demeanor
- A team-first attitude
- High attention to detail and a drive to get things done

**What you will do**:

- Check all room sets prior to each event
- Allocate stations and partners for staff
- Review banquet event orders
- Communicate with the meeting planner handling the function to ensure all needs have been met and to check for any last minute instructions or changes
- Ensure that food is served at the appropriate temperature, and that the entrée is placed properly on table
- Responsible for the proper handling of all equipment, i.e., china, glassware, silverware, linen, and props, ensuring proper storage after use
- Recommend proper maintenance and repair to Engineering and ensure the proper housekeeping of all function space
- If no supervisor shift exists on a given day the position will be required to act as a Banquet Server
- Comply with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafeBC

**Position Requirements**:

- Serving it Right Certificate
- Must be able to regularly lift food trays and equipment weighing up to
- 30 lbs
- Must be able to regularly push and pull carts and equipment weighing up to 250 lbs

**Skills & Experience**
- An understanding of the delivery of quality service standards
- Must be able to build and maintain credibility and relationships with customers (internal and external)
- Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
- Caring, efficient and attentive food and beverage service, delivered with enthusiasm, professionalism and in a way to truly personalize their entire experience
- Ability to maintain a clean and safe working environment
- Stamina to work in a physically demanding job which includes regular lifting and a lot of walking
- Previous experience in a similar role in a similar size/type of property preferred
- Previous supervisory experience within a four-diamond food & beverage outlet preferred

**Health & Safety**:
Health & Safety is at our core
- Daily stretches and movement to get you ready for your day
- Safety orientations to ensure you feel safe at work
- Proud to be COR certified - an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
- Monthly safety committee meetings