Community Systems Lead

3 weeks ago

Kelowna, Canada Interior Health Authority Full time

Interior Health is looking for an experienced Community Systems Lead to join our team on a full time permanent basis at our Kelowna location.

**What we offer**:

- Employee & Family Assistance Program
- Employer paid training/education opportunities
- Employer paid vacation
- Medical Services Plan
- Employer paid insurance premiums
- Extended health & dental coverage
- Municipal Pension Plan
- Work-life balance

**About the job**:
In accordance with the established vision and values of the organization, the Lead, Community Systems will identify, lead, and monitor targeted initiatives that will support the enhancement and improvement of the services of our Seniors Health Portfolio that align with Interior Health’s (IH) goals and strategies for regional interoperability.

TYPICAL DUTIES AND RESPONSIBILITIES:

- Consults with the Manager, Community Systems and key partners, sets team and individual staff goals and objectives, as they relate to Community Systems based DH services, which support the mission and goals for IH. Ensures information systems and data services align with organization and program area goals and objectives.
- Provides direction, guidance, consultation and education to Digital Health Community Systems staff using effective leadership and communication skills. Represents Digital Health and provides technical and procedural recommendations to internal and external partners, including the Interior Health Seniors Health Transformation Team and Clinical Operations Leads.
- Leads and participates in committee meetings with multiple partner groups to assess current Community Systems solutions for optimization opportunities. This includes establishing priorities and collaborating with Seniors Transformation and Operational program leads to establish work plans and drive timelines for solutions.
- Builds partnerships with internal partners and manages relationships with vendors as necessary.
- Works closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of new technologies.
- Review, evaluate, and monitor requests for Community Systems projects and initiatives; makes recommendations to DH Manager, Community Systems
- Assists the Manager, Community Systems with development of operating and capital budgets for the support and implementation Digital Health Investment Plan (DHIP) projects.
- Participates in the on-call rotation for Clinical Information Systems.
- May have responsibilities for direct reports on a project basis and/or as required.
- Performs other related duties as required.

**Education, Training, and Experience**
- A Bachelor’s degree in Computer Science, Health Information Systems, or a related discipline or an equivalent combination of experience and post-secondary education.
- A minimum of five (5) years of experience in healthcare information systems including responsibility for planning, project management, systems implementation and analysis, staff development, and supervision.

**Skills and Abilities**
- Detailed understanding of the functions, processes, and integration of information systems in the healthcare sector.
- Demonstrated ability to manage staff and work collaboratively in a team environment.
- Demonstrated ability to communicate effectively both verbally and in writing with all levels of staff and management.
- Demonstrated ability to manage vendor relationships.
- Demonstrated ability to problem-solve and develop solutions as required.
- Demonstrated ability to function effectively in a highly dynamic, fast-paced, continually-changing environment.
- Physical ability to perform the duties of the position.

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